Customer Testimonials
Friendly, thorough
Qick response to my request. Time Jake took to explain and carry out service.
Rod was the utmost professional. He was extremely knowledgeable and friendly.
The service is incredibly professional. Communication is timely, consistent, and thorough. Our technician Russ, is always incredibly thorough, accommodating, professional, and friendly. We could not be happier with the service.
Good quality and professional service. Responds quickly if needed.
Nice, professional techs.
The products and the professionalism of my service representative.
Our bug guy is amazing. He listens, follows through, and follows up
You do what you told me you would do, which is exactly what I expect!
Dvante was incredibly helpful, prompt, and I highly recommend him.
Thank you!
I love the service I receive from Northwest Exterminating especially from my service person Austin. Austin is so knowledgeable professional and extremely committed and courteous when he comes to service my home. He is always open to answer any questions I may have and always willing to go the extra mile to assist me with any issues I may encounter. Austin has been my service provider for quite a few years now and I hope the company keeps him on my route as he is the BEST! He is definitely a great customer service face for the company. Kudos to you Austin and Northwest.
Easy to contact and quick response time.
My new bug man is fantastic, I feel he’s doing the right things.
Comprehensive services. I’d like to point out Nathan from pest control and Neil from wildlife are great. Professional, helpful, and personable. I had good experiences with office staff on the phone and the staff who checked on my house.
Friendly customer service
The employees
your service from each person that you have send us has been great.
Thanks
Don
Consistent and reliable
The Tech did a great job and also solved my problem inside with fruit flies in my bathroom. I trust Northwest to resolve my pest issues. I hope he comes back in three months on the next visit.
Very friendly staff. With regular service, we have very few if any issues with the bugs we love to hate down south.
Your agent, Mr Terrell, is always very pleasant and engaging. He is very professional and talks with us about the treatment he is applying and any helpful info !
Excellent and professional service from Wade. He is awesome
Thank you for the great service!
Professional and personable exterminator. Also, process to register to start services was straightforward and easy.
Todd was very professional and very thorough. Service was great.
Happy with our service over the years.
Your service guys are very good, great customer service skills, knowledgeable about your products & always available to help
The products used for pest control are consistently effective. I like our technician Rodnick White. He’s respectful, friendly and knowledgeable. I also like Northwest’s customer service.
Nate was fantastic!
Real people answer the phone and treat you like a respected customer. I love dealing with people. I feel everything works so much better when you can actually build relationships or have contacts you can trust.
Everyone in the field has been super helpful and professional and very nice!

Adam is gold. He is polite, thorough, and always has a can do attitude. He is an invaluable asset to Northwest and a pleasure to have in our home for service.