Customer Testimonials
Efficient and good communication
Outstanding service from Austin in adjusting my bill.
Dedication to the customer
Efficiency and caring!
I have been using Northwest for several years
I have been very well pleased, thus fa
Sales and service was great. Minor hiccup with billing, but they took care of me.
Always explain what's happening and if need to keep dog in for a bit
I love that Austin has been our technician since 2021 when we bought our house. I feel like that is probably not normal in pest control, and we very much appreciate that we know who he is and he knows our house. Service is always great and he and the company are quick to respond to any issue or callback. I love the quarterly pay that covers everything. 100% recommend.
The Gilstrap team are my ABSOLUTE favorite to work with. I will recommend them 100% of the time.
My technican, Corey!! He's the best
Availability and always professional
Effective treatment and knowledgeable technicians who will come back to retreat without additional charges
Jonathan was very informative and helpful and pleasant.
Services are efficient, reliable, and customer-focused.
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Extremely professional and very nice emplyees
Jimmy does a fantastic job for me!
How effective they are. My technician Kevin is a great tech. He's very thorough and professional.
Very responsive to our concerns.
Always on time and accommodating. The tech genuinely cares about my home by asking about issues since the last visit. Friendly and courteous service.
The guy who came over was very nice, he explained everything he was going to do, on time, and overall a good guy. Service was good and he sprayed all around even focusing on areas we had see a bug or two.
Our technician, Wade continues to exemplify great customer service each time he has serviced our home. If there is any issues, he is willing to resolve it.
Great Customer Service, Product Works.
Alex is friendly and knowledgeable. He always takes time answer any questions that we may have about our pest control service and any pest control issues that we may be experiencing.
Efficient and attuned to specific issues I have had.
Professional, courteous, communicative, on time every time.
Prompt, professional and good service
Courtney is an awesome tech. He is patience and answers our questions completely.
He is very knowledgable about inserts and how to treat them.
The serviceman called ahead with time and arrived on time. He courteous and explained what he would be doing. Very nice.
Their Mole & Pest Services are Second to NONE. They provide great customer service, always come out when a problem arise & never question service calls. 10/10 would recommend.
on time and professional.
Trey did a great job and even came back to remove some cobwebs we needed help with!