Customer Testimonials
Very Reliable
New customer. Only time will tell!
We love Lucien
Friendly, and does their work well Thank you
You value your customer base.
My technician was friendly, professional and efficient. He called to inform me that he was enroute. He arrived as scheduled and performed the service.
My service professional Alex is excellent. He texts me before he arrives. He is responsive when I have issues. I appreciate his attention to detail.
Very good job. Best in a while!
We have had Russ a number of years. He has kept our house pest free.
The gentleman that services my house is very nice and polite. He does good work and then never leaves a mess.
Whenever I call about a problem they always send someone out to take care of my issues.
They are professional, reliable and always on time.
Always come back if there is any kind of issues.
Tristan is reliable, does a great job and listens to my concerns. He’s a great asset to your company.
Our technician (Courtney) is absolutely wonderful - always on time and addresses any issues immediately!
Our servicer, Rayne, is great. Very responsive and very knowledgeable. A pleasure to work with.
Our Service Tech, Jason, is the best.
Great
My most recent visit was a success! Tech treated for all my areas of concerns without drama, I am very appreciative of his work.
Northwest Representatives who are on the field and come home to do the service are fantastic. They explain what they would be checking, examine each and every section of the home to make sure there has been no infestation. They check thoroughly outside all along the home and when they are done, they always update to what their investigation was all about.
This time Nathan arrived at home. He has a wonderful personality, he is knowledgeable, gave me a report, went to his truck to prepare a formal report, let me sign one and handed me a hard copy. I like when representatives have a brief talk about what they have done. Thank you.
AR
Raul listened to my concerns and followed up with excellent service.
Trey is great, very knowledgeable and thorough
Rod is the very best! Professional and friendly tech.
Our NW Technician, DeAndre, was very friendly and professional and did a great job especially clearing away all the cobwebs around our windows and under our eves.
Thank you!!
I like how you do your work. I describe it as very professional with a personal touch. The last two technicians have been terrific. You have also done crawl space work, etc. for us. I can use the same adjectives for those folks. Thank you!
I like that I can be at peace knowing if I see any critters yall will get out here pronto. The young men are very professional yet friendly.
Tim Hall takes extra special care to help eradicate my mole problem at my home. It is very complicated and he takes extra care to talk through the strategy with me and follows up to ensure that we are on track. I’m so grateful to have someone who cares about my issue and willing to partner to eliminate.
Prompt Service. Danny was Great!
Alex is so nice and does a great job with services in our home! He has given us plenty of tips to help with any bugs and he is always willing to follow up if we need him. I also like how easy it is to contact Northwest - i can just text them and get everything scheduled and paid!
Tim is prompt, courteous, professional. And he is very thorough.
Professional, responsive, when necessary can talk with a person. My technician, Chris Calhoun is excellent and provides good customer service and care.