Customer Testimonials
The staff and technicians are always understanding and patient. Whenever the technicians come to my house, they are attentive and accommodating.
My technician was Wade and he was very knowledgeable and helpful. He did an excellent job!
Excellent Service
Excellent service!!
Always on time. Always convenient schedule options. Very professional
It's the employees who come to do the quarterly inspection and check for anything that I might not be aware of. My service tech is Austin P. he gives 100% customer service at (2) homes in our family. Then when I call the office to make a payment, again great customer service my last conversation/payment with Ms Nicole. So 10/10 for your employees, so please forward my reply if you like but lol..... "I don't use fb or google"
Reliable and efficient. Raul is polite and professional. Highly recommend 10/10.
On time, responsive to calls and respectfulness of the service team!
Nice dependable people. Good service.
Friendly, helpful, staff and prompt response to service requests.
Great customer service! Great service at our home!
The service tech communicates and shows up on time.
Friendly, efficient, professional
Complete service on day they indicate. If I talk with the technician, I always get concise and easy explanation of service being done. Very polite and listen to any concerns.
Just sent a long thank you
Hope it was received
The technicians are always so polite and skilled at what they do. They also are willing to answer questions without making me feel rushed.
Technician Trey is attentive, prompt, and responsible.
Kind people who are very good at what they do.
They care about their customers, and they have integrity and pride in their work.
I could not be more pleased with the pest and termite service I have with Northwest.
Top tier service!
Covered the area very well and was there in a timely manner
Norman is always here on time and takes excellent care of us!
The professionalism and helpfulness
Courtney is fantastic and makes the service personal. Very courteous and thorough!
You were on time and looked over the property very well.
Easy, reliable, great service and communication!
Professional and super kind service. Inspector went on time. Texted me when work was done!
The thorough explanation pf what the service would do, The efficiency and the polite, friendly approach of the technician. He is welcome back anytime.
the two guys were knowledgeable - courteous - thorough - found some possible ways rodents could get in on the upper exterior walls and covered them. Efficient and provided options to look for before the animals get through the outside. thank you for the representation you made for yourself and your company. Much appreciated.
Reliable!
Austin is the best ! Thorough and helpful !

Arranging for a termite clearance letter with Erik went smoothly and technician arrived on time and sent report later the same day.