Customer Testimonials
Michael notified us ahead of time so we were prepared for his arrival. He was friendly and did a thorough job. He communicated proactively.
Kane came out to take care of a Hornet's nest. He did a great job taking care of my issue. Thank you for your help.
Prompt, courteous, honest & dependable!
I can’t say enough good things about Northwest! I have my termite bond and regular pest control with NW. I was told I needed a sump pump by my rep because he saw water in the crawl space. When they came to do the work, the tech discovered the water was actually seeping through the sewer pipe because it’s not properly sealed. He said I did not need the pump or a French drain! He said he wouldn’t install it without me needing it and saved me $1700. My profession lends me to work with all types of contractors all the time and I rarely have honest, punctual, reasonable, friendly folks to deal with!!
Excellent service and friendly staff
Wade is wonderful !!
Good communication, friendly and effective
Our technician, Trey, is amazing! He is friendly and efficient. He eliminated both wasp and hornet nests which were both in tricky spots, right outside our back door! He came back to check on them later to make sure we were all clear. The only reason for the 9 was the green elite cost and required inclusion of mosquito service. The $399 initial cost was worth it because of the stinging insect elimination for the year. However I'm not convinced the mosquito traps are efficient or necessary.
First and foremost out technician, Courtney. He is detailed, observant and knows his job well. Anytime there's an issue with critters inside or outside our home. We can rest assure the issue will be taken care of. Thank you Northwest for having expert like Courtney on your team!
I had an infestation of roaches and Northwest has devoted weeks of visits to eradicate the situation.
Friendly, God fearing, Bible believing folks.
I like that you always keep your appointments. You are efficient. I don't have any bugs!
Alex has been taking care of our home for about 2 years now and never disappoints. We had an infestation of German roaches at our previous home, and despite our best efforts, some of them managed to make the move with us. Alex was attentive when we told him about this concern and was more than willing to stop by to help when we saw a roach pop up in between our quarterly treatments. Now I can confidently say, we have not seen a German roach in over 6 months!! 10/10 service!!
Austin is great!
Alex knows exactly what I need
Thank you so much for being at the house promptly to take care of the ants.
Notify customers of service and always friendly
Consistent, friendly service
They stand behind there service. They are willing to come out many times until the issue is resolved.
The technician knows the property and gives personal attention.
I like that Raul informs me each time he’s coming out, I also enjoy not having bugs in my house, especially during the summer months when they’re everywhere outside. Having the peace of mind that my service is effective is great.
Great associates and always willing to help.
Long time customer and very pleased with the service and Technician. Always pleasant, courteous and professional
Technician was friendly and responsive
Reliability and communication.
Friendly
Very friendly and does a great job
The technician (Nate) is very helpful in explaining any issues. They always call ahead and continue good communication. The prices are comparable to the others, but the service has been great.
dead bugs
Flexibility
Understanding
Service
You do what you say you will do. Raul is an excellent employee-punctual, thorough, friendly.