Customer Testimonials
Personable, knowledgeable, and professional staff; advance notifications and communication; flexibility
There are very knowledgeable about all kinds of insects, spiders and how to get rid of them in the most economical and environmentally and pet safe ways!
We've been customers since 2001. Our Builder Colony Homes chose your company for service when they were building!
We contained you because your company is AMAZING!
Outstanding rep with Ely and great service.
very curious
I like that the office staff contacts me quarterly to make the appointment. Our technician, Victor, is very friendly and explains all the services he performs and gives recommendations when necessary. I highly recommend The Mouse! A+++. Betsy Miller
The technicians are always so polite and really listen when I do have issues.
Courteous staff & good communication
Thank you for such excellent service over the past few years
You guys always do a great job. Thank you!
Rick is great!
i like seeing the ame technician on my quarterly services.
Courtney comes by each quarter and it is like having a good friend take care of my pests!
Always courteous and professional.
Courtney is an excellent technicin
Friendly, knowledgable
Great service as always. Thanks to Trey.
very compressive
Prompt response when first called for service and treatment. Very thorough when applying treatment which goes above what is contracted. Also, their reputation has been solid for 20 plus years that I’ve known of them. Would definitely recommend them.
Mitchell, my service technician, was on time and very pleasant. Great experience.
We've been customers for 16 years and they have always been reliable, quickly responded to any concerns we may have had and technicians have always greeted us by name.
Everyone seems very friendly and arrives when they say they are.
The young man who has come to my house the last few times is very personable and friendly. He is diligent and thorough with all of the steps he takes to treat my home. I walked with him during the entire process and learned several things I can do to help Northwest effectively treat for pests around my house. Thank you for hiring such reputable people.
Good technicians, easy to schedule service.
Good results and the technicians are always very nice and thorough.
Prompt response from Luke concerning my question. He placed the needed items in my yard to rectify the issue.
They were quick to respond to my needs and the service tech Brad Smith was amazing to work with. I feel at ease knowing my house is now bug free and I have a coming I can trust and count on! Thanks Aaron!
We are very pleased with the services of Northwest. Lucia is an absolute treasure.
Corey and the Northwest team is providing an excellent service. I'm reallly happy with the service overall.
I just have a comment/question though. I'm paying for the Green elite service (termites protection), and I understand this covers a review of the termites station once a year. Could your team review the termite stations at least twice a year? IF the stations do not work, it might leave up to 1 year for termite issues to be detected, and termite to damage a house.
Thank you.
My tech hears my concerns and provides solutions with easy.
The exterminator tech that comes to my house is always so friendly and helpful.