Customer Testimonials
Always fast friendly & efficient!
Adam is amazing and provides the most exceptional service! He's professional, friendly, and communicates well (especially when he lets us know that he's on his way).
Steve Gamble is my service technician. He is extremely knowledgeable and personable.
I appreciate Lucien's knowledge and expertise when he treats our house. He is a true professional.
Our technician, Nate, is wonderful. Communication is great!
Over 30 years of great service.
Our technician is great!
Good customer service
I would like to start by telling you what i don't like: JORO SPIDERS!!
I called my long standing always ready Northwest Exterminating team:Lucas and Jacob. Lucas is equiped with special equipment for tall exterior pest locations and Jacob does all 4 of the homes interior levels (attic & basement make it 4) as well as normal exterior areas.
I took an inventory and I knew exactly where the huge numbers of Joros were located. Or so I thought. Northwest guys (I know, there are expert Ladies as well) have high powered spider sensors of their own. After I finished pointing out where the spiders were. Lucas and Jacob walked me around to show me twice as many very large web communities I never even noticed.
I have seen elevated news coverage of Joro-spiders, in local and national newspapers (The New York Times June 6th) , on TV news segments (CBS New, WSB News, PBS News Hour) and of course on YouTube. I knew I had a problem but I knew to give Northwest Exterminating a call (I have them on speed dial). The Joros will come back but so will the Northwest TEAM. I'M GOOD!
Love Austin. Very thorough and communicates with me on issues.
Keep appointments on time, and very efficient service.
They are done timely, and the technician is prompt. No problems after service.
Austin was great
Jason was friendly and diligent to ensure our home is well protected.
We have used Northwest for pest control and termite bait traps for 9 years now. Have always been pleased with the professionalism and efficiency of the tech. Have recommended to many friends and family.
Courtney is the best! Always listens to my complaints and takes care of it!
I especially appreciate that I have had the same person come each time. Courtney is THE reason for my positive opinion of Northwest. Always reliable, answers all my questions, helps us figure out if something bug-wise is going on - feel like he is on "my team."
Prompt and very considerate, polite and helpful technicians
That I never see any bugs in my house, EVER!!!
That’s why love your service 👍🏽👍🏽💕
The exterminators are professional and knowledgeable
They go to extremes to please us. Always asking if there is more they can do. Very kind people
EVERYTHING ... everyone is polite & helpful!!
Excellent
Great costumer service!! And amazing service !! Very friendly
He was professional and completed his job in a timely fashion.
Very kind and helpful. Quick to respond.
Technician was very professional and friendly.
Fast service. Havent seen any living bugs since having the service done, but plenty of proof that the spray is working!
The only negative thing, is that he could not reach the spiders on the exterior on the higher level of the house because he said he didn't have a pole long enough. I just have a 2 story house. Seems like that would be pretty common and they would have a work around
David takes great care of us.
Crazy about Colton. Very nice guy. Always gives me a heads up and was happy to walk around the house and look at what I thought was a wasp problem.
Service tech is so pleasant and thorough in his job. Very pleased with our service. A #10 company!! Name removed