Customer Testimonials
Effective and quick
The tech listened to my concerns and addressed them.
Mitchell arrived, was very polite, answered my questions, inspected traps inside, put some little plastic trap on a counter in my kitchen to rid me of my ant invasion. He then inspected the traps in my garage and found very little invasion of insects. Lastly, Mitchell instructed the termite traps outside and dusted down the eaves and doorways. Mitchell had been the “inspector” who has come to my house the last few times. I recommend him highly for his neatness, patience, efficiency and effectiveness.
Raul did a great job! He took care of everything in the most professional manner!
Customer service and the continuous support of the team
We were able to get relief from bugs in under 24 hours with next morning day service. Thanks for all your help! We look forward to seeing you for our next treatment.
Korey is the man!
When I get the same tech that knows my home and my challenges, it all works much better
Techs are knowledgeable and go the extra mile by answering questions and suggesting solutions
Great folks and always willing to help
Our service technician, Courtney Spencer, is amazing! He takes time to explain what he’s doing and why! He’s very knowledgeable and loves sharing what he knows! His customer service is exceptional! He listens and genuinely cares about our concerns. We look forward to Courtney’s monthly visits! -The Coopers (Powder Springs)
Reliable, consistent service
The company communicates well and the service personnel are always very professional.
Our new technician Joseph is wonderful so happy with his service!
Matthew is absolutely fantastic! He is so hardworking, polite, and helpful! He is a wonderful communicator and is very kind. He always puts in extra effort and goes above and beyond to work with our instructions and our schedule. He is smart and such an asset for the Northwest company!
DeAndre is our technician/ he is always prompt, courteous and efficient. He always lets us know when he’s on the way. Gives excellent service.
Quality of installation services; electric, dehumidifier and traps
Please do a great job
Respectful courteous inspector.
Professional & very courteous!
Technician does a good job.
Dependable, professional friendly service
Exceptional effective safe products
Great Company
Marlene in the office & James, my service delivery person
Friendly staff, great service, on time always.
It was done well and my special notes were followed.
John goes above and beyond! Highly recommend.
prompt and excellent
Staff is very professional and service agent was very knowledgeable and professional.
He was courteous and completed the task quickly.

Northwest is AMAZING and Lucien is the BEST!