Customer Testimonials
Northwest home service goes beyond the normal service.
Reliable and friendly--great provider!
Great communications and customer service !
Wade is our tech and he is amazing all the way around. He always listens and goes above and beyond to address the issues. The office staff is very kind and punctual every time I have had to speak with them.
We can get service if needed between regular scheduled service.
Excellent customer service, knowledgeable technicians
Provide exceptional service you were above and beyond
Our tech is excellent. He does his thing and is friendly to our staff. Always asks if everything is ok and if there are any problems he needs to address. Excellent service!
On time. Always asks what we need. Quick and efficient service. Shoutout to Nate for his great customer service skills!
The service man is always on time, gives good explanations and always answers questions.
He was very accommodating and efficient.
I love Northwest because humans answer the phones, right away or pretty quickly, and they make you feel like they care. Also, Northwest has a reputation for being eco-friendly, which is important to us.
Our service man Skye is excellent. Very friendly and thorough. The office staff have also been great.
Very responsive to any pest issues
Josh is great
The agent is easy to talk to, knowledgeable and trustworthy.
As always, service is always great. If I discover something between scheduled visits, I just call.
I like everything about this company. They call to make sure my dogs are inside. I really appreciate that.
Excellent man that does the extermination
Good customer service
NW is the best! Grateful for Andrew, Billy, and the East Cobb team!
THey let me know when they are coming and do a great job
being regular, and notifying me before services will happen.
Timely, supportive customer service, and manageable solutions without $4500 price gouging quotes like I received from Breda. Thank you
I think the rep was Jeremy but I can't recall. He has been out before and is the one who I credit for finally helping to fix the real issue after so many efforts to reduce the number of occurrences. I don't get much activity in the summer but would prefer to have the outside checked when it gets cooler and save that part of my service until then.
We are totally pleased about the the office keeping the lines of communication open, meaning they are very good at reminding the home owners of their time to be serviced, clearing up misunderstandings, if we’re not satisfied they will make it RIGHT! We especially appreciate the service rendered here at our home by the service technician named: Trey Green, he’s always professional, friendly and polite.
Tech was awesome.
Andrew is the best technician.
Well run company reliable professional employees,timely,well announced services ,respectfully of my and my neighbors property cometive priceing....Thank you
I appreciate all the services offered by Northwest including normal pest control and mosquito/tick control