Customer Testimonials
I always have good service
Persistence pays off. Tyler was sent out and the issue appears solved.
Austin
The Office Staff are very nice and helps you with any problems you may have. Durel the specialists that comes on property and does the spraying is very nice and knows what he is doing. very satisfied with both
Very pleased with all service I receive. Happy to refer Northwest as I have opportunity. Friendly and professional reps.
the technician called and kept me updated about his visit.
Great service.
Our Tech Shane is efficient and knowledgeable on questions we have, He is always nice, polite, and respectful. He also makes sure the bait boxes are checked and refilled. He always asked if we have a concern about the service or pest.
Communication and service
Budget friendly and great service
Everything
Attention to the services I need most and follow through on making sure that I’m satisfied.
Audrey always text when she's on the way. She also always ask if we have any problems.
The technician is very prompt, courteous and knowledgeable.
Rhett is always amazing and thorough. He had to come on a second visit to complete the inspection for the initial person. My only suggestion is to ensure you travel with your ladders for 2 to 3 floor dwellings/homes to ensure a thorough inspection is conducted for Wild Life policies. You can NOT see clearly from ground level when roof lines are that high, and segmented. Also it is an inconvenience when customers have to do call backs. Pls just bear that in mind. The great thing is that the hospitality and professionalism is always top notch/incredible!
Professional and friendly service.
KC is a great guy and does a very thorough job
I started using Northwest Exterminating when we first moved here in 2021. Being new construction that backs up to a woods, I had LOTS of bugs including scorpions. They successfully got rid of everything that was in the house and immediately surrounding our house and have kept our home bug free.
I would totally recommend them as they not only get the job done, but give a heads up when they are on their way, and always checkin to see if there's anything specific that needs addressed at that time. Love these guys!
Professional and informative
Technician explained all aspects of services and addressed our concerns.
We love Rob, he's such a sweet guy and does a Great Job!!!
The text reminders about upcoming service dates and the way my technician, DJ, specifically reaches out to let me know what time he will arrive and a quick update when finished.
The team was great; everyone was nice; Steve went out of his way to help us.
We like Chad! We also like the woman who let's me know he is coming to do a service. I can't think of her name, but she is very nice. The services you provide are done professionally by people who care.
Good job!
Call before coming. Technician is always polite and helpful
Always professional, pleasant and asks if there are any problems we need addressed
I like the continuity we have with our NW man (Rich!). He is always attentive to our yard, advises us about where roaches like to lurk, and where mosquitoes like to breed. He is quick to help with anything we have noticed inside, like spiders or any kind of bug. He is friendly and enjoys his work. And we enjoy HIM! He's a keeper!
Great Service the person that services our house Chance Mote does an excellent job
Prompt response