Customer Testimonials
Personal touch and great relationship with Bradley
Bradley Howington is awesome. He is efficient, prompt, and does a great job every time he comes to our house
One account needed for my services for Pest Control, and Mosquito Control.
The technician and keeps bugs out of the house.
I have no bugs in my home. Nic, my technician, is great.
Friendly service. Prompt. Reasonable prices.
Are tech is Ryan Baker who has been assigned to the Opelika office recently. He is the reason we continue your service for our pest control needs.
Ryan always shows up on time and listens to all our concerns every time he’s here, he is super friendly and courteous and goes the extra mile to make us feel taken care of. I don’t know what all your people are like but I sure hope they are all like Ryan Baker.
It works . if it doesn't the exterminator will come back until it does.
Northwest has a gem in customer service by the name of Joseph Murray. In this day and time it is very rare to find excellent customer service, that is the main reason we continue to go with Northwest for our pest services!
Friendly and accurate. Your product does the job.
good
Rich is a great representative of the company!
Your service was always reliable
Your servicemen are friendly and timely. They answer all my questions.
Chad has been working with us since we moved to LaGrange - he is wonderful.
Prior notification of when you are going to treat. Very nice technicians that are very helpful.
Friendly service techs.
Chad is prompt, professional and courteous. He provides our service on time and always let's us know ahead of time when to expect him and what he is doing. He is the best! We depend on him and Northwest. They've never let us down.
On time and friendly
Friendly staff
Professional, friendly staff. Easy applications.
They answered the phone right away and were very polite and helpful. The technicians were prompt and on schedule.
Always very professional and trustworthy. Does a complete job.
Easy to set up. Clear and simple communication.
Chris is very friendly, conscientious and thorough. He always does a great job.
The technician, Austin, is prompt and calls ahead as requested, both so we can put dogs inside and to ask if we are experiencing any specific pest issues. I might otherwise rate NW a bit lower because of what seems to be higher cost than other companies. But I remain a customer.
The technician is professional, pleasant and timely.
Northwest is a very professional company and very prompt on reoccurring services and being on time. Since I have been using them I have had only one issue with wasps and it had nothing to do with them. I called and they came our ASAP and resolved my issue. The technician Nic is a great representative for the company and does a great job each and every time he services our home. I highly recommend using them and Nic.
The quality of professionalism and knowledge in the ability to communicate effectively with their clients is amazing the way they meet your knee right where it’s at for your home or business is such a relief. There are so many other pest control agencies, but this one is top-tier due to the fact that they are willing to go the extra mile for clients and make sure each and every person is felt as if there need is meant at a sufficient time they also are there to answer any questions you may have their prices are amazing and they are willing to work with you to keep your business as long as it is beneficial to you and I just love having Brad as my pest control he is always willing to answer questions on time and never forget that his clients come first.
Friendly, Reliable and Efficient