Customer Testimonials
Great response time and follow up.
Good People…Just got the Mosquito service and hope it works. Guess we will see
Ryan, the person who administers my pest control, does an outstanding job. He is very respectful and understands my pest control needs. I am very pleased.
I love that the products are non-toxic to humans and animals. The products also last a long time in preventing pest issues. Additionally, I absolutely adore our Pest Control Rep, Rob Sullivan!!! He provides great friendly and knowledgeable service. Thanks!
Great technician. Organization attentive to the need of the customer. Excellent customer service.
Responsive and respectful.
The service representative is very good.
Bobby provides excellent service every time.
Our exterminator Rich does a great job.
Customer Service!
The technician was amazing and very knowledgeable!
Pet and environment friendly
Great customer service
notification and promptness.
Our NW “bug guy” is polite, thorough and always responds quickly to any questions I may have. He’s also patient and kind.. the best !
Dahl is great and so sweet! He’s very thorough and even came back after he had sprayed because it rained to spray again!! Great service!
Great folks in the Jasper, Alabama office!
We absolutely love our technician/Ricky. He has now become a family friend just in his service. He is always professional, knowledgeable, kind, and he does exactly what he says. He’s going to do. We would not be satisfied with any other person. He has gained our trust immediately, by the way that he conducts himself and represents Northwest. We are grateful for any insight that he offers to ensure that we are the Pest/critter free. He always calls and lets us know that he’s on his way so there is no element of surprise.
The technicians are very knowledgeable about their products and provide a professional service to customers.
Friendly techs and thorough
Dahl, who is helpful and considerate and has been our exterminator for years before NW. Also the office girls are helpful and rearrange our spray schedule if necessary
The service provides excellent results.
Everything! Our service man is so professional, helpful, friendly, and always takes care of our home. We appreciate him so much!
Mr.Dahi, is a wonderful person, and so kind does a Great job!
I have the platinum package which is termite and pest control. They come out and spray my exterior and interior if needed. I like the service
The guys are always so friendly and respectful. If there has ever been a scheduling issue due to weather, etc., they always reach out and let us know. We are very happy with them, and Clint is awesome. Thanks, guys!
Friendly and always lets me no ahead of time when they are coming
Providing good service.

Friendly employees and the treatments seem to work.