Customer Testimonials
My Technician is very thorough and meticulous in treating my home inside and out.
He is very courteous and I appreciate his service.
Very efficient, always on time, polite and pleasant!
DJ is very professional and thorough. He helped me with my ant problem as well.
Very kind rep !! Service !
Trey was excellent. Very customer service oriented, friendly and very helpful
You notify me in a timely manner that a serviceman will be out.
Tyler was professional and very detailed at my property.
Thank you for a job well done!
Very likely. completely satisfied with service I am receiving
Job is done well and service man is courtesy and friendly.
The entire staff is friendly and helpful. The service was great. The technician is knowledgeable and helpful.
Rich does a great job and is always easy to get in touch with no matter the problem! Give him an A+
No need to be home when services are done. Very professional
Technician is always prompt and attentive to any issues we may have.
Very good adviser and always on time
Dependable
Very personalized and detailed to the needs of the household.
I’m very happy with my NW service. The office staff has always been helpful when I have questions. And Robert is always so pleasant.
Our technician Chance is easily reachable, courteous, and very knowledgeable.
Prompt and sufficient! No more bugs!
Very responsive to my issues
The Service Person Was Great
John was awesome. Friendly and efficient is a great combination!
Bradley does a great job
Everything is completed in a timely manner and the employees are easy to work with.
I like I receive a reminder about my upcoming service. It's great I do not need to be present when my service is being provided. The last time I discussed I was having a problem with German cockroaches in my kitchen and he applied extra protection to that area and asked if I had noticed any other problems. I told him I noticed a hole near my foundation and he checked it out for me and said it looked like an old armadillo hole that showed no recent activity. He also removed a small green snake from my front door area. Removed all spider webs from my outside windows and doorways. Overall great service.
THE BUG DUDE....SHAYNE
I like that I am notified of when service is going to be done, and Scott calls when he is in the way. He is friendly and does what needs to be done.
Technicians are professional by being courteous, on time, and thorough. Morgan took the time to explain issues and my billing. I have confidence in Northwest.
The service agent is trust worthy so I don’t have to be present.

John was amazing. He did our termite inspection for our house sell, and, as always, was extremely professional and thorough. Great job!