Customer Testimonials
Reliable service. Great job Joel!
Arrive on the day or very close to it to provide your treatment. Treatment for whatever purpose is usually 100% affective. They have several different ways to receive payment and.charges seem to stay with what industry is charging for a particular treatment. Also senior discounts!!
Very happy with Damian, he is very professional highly recommend!
Thank you
Bryan always does a through job and takes the time to tackle and solve any problem if one arises. I do not worry about anything nasty cropping up after he leaves.
Very friendly, prompt on service and affordable
Personal friendly service and they listen to what concerns a customer!
Excellent customer service
Very affordable, great results with the lawn care, convienent billing, excellent communication and all around service. I am very pleased with Northwest Exterminatin and highly reccomend this company to anyone interested in serious lawn care!
Damian arrived on time and worked very quickly. Was informative and thorough.
People are so nice and friendly
Kirk and Ryan are always there when we need them as well as provide great customer service.
I’ve always been happy with my service from Northwest. I recently restarted pest control services due to an uptick in summer critters this year. Ryan was very professional. He introduced himself, used care in navigating my property, and thoroughly treated my home. I’ve seen a 100% reduction in the problem I was having, Thank you Ryan and Northwest!
Very professional always on time!
Very thorough with their services!!
Bethany (I believe that was the name of the person who answered my call) was polite, engaging, professional--and knowledgeable. Well done.
I liked that they listen to your concerns in the surveys and return to your home to try their best to rectify the issue and give you an explanation of why things may occur. Great job Michael. Thank you!
You come out when called if we have an issue and you seem to do a very good job
very effient
Service person is very nice and always accommodating.
Great Job!!!
We've had termite control service with Northwest Exterminating since 2019. During these 5 years, Northwest has provided very good service. In May of 2024 we renewed the termite contract with Northwest and look forward to another 5 years of good service.
The technician who put the termite traps, did a very good job, especially being very tidy not leaving a mess behind.
Everything
good communication with customer, same person every time, great response to concerns
Prompt
Courteous
Call ahead
Thorough
Listens to my concerns and requests
Effective and easily managed
Mahlon is the the service rep that services my residents. He is always professional, courteous and prompt. When I do get a chance to speak with him, he always thoughtfully explain the process clearly and concisely. Overall, I'm satisfied with the results of the plan.
Great customer service. Very thorough and explained everything that we would be receiving during services.
The knowledge of the technician and his customer service. The office staff was efficient and responsive.
It’s nice to have the serviceman call before he arrives. Very attentive to my requests and always wanting feedback themselves.
Great service from Casey!