Customer Testimonials
I absolutely love the customer service! LeaAnne is amazingly patient and meticulous with her processes.
Always communicates any concerns and is prompt and professional.
Always well done. Being asked if there are any special problems. The service people are always very polite.
Professional service; responds quickly to any issues; very friendly
I like that it’s a safer option, it works, and you have great customer service. The technician is always kind, knowledgeable, and knows our pest issues.
Quick response to our request for termite letter. Very nice inspector. Fast turnaround time for report.
Michael is the consummate professional! He continues to ask for any needs and does everything that is needed to eleviate them. He has serviced my home for the past two years and I love having him.
I did not however appreciate the hike in price without prior notification 😢 even though it was minimal, that’s beside the point.
Friendly, helpful and knowledgeable service representative. And no mosquitos!
great service
Ease of communication, courtesy of technicians, efficiency of services
Professional
Thorough, professional services. Answers my questions about various insects I run across in the house. I like that I am called before the service person comes. However, this last visit, I did not get advance notice and was not prepared.
My technician came back out to retreat some areas that I noticed more spiders, and he removed any spider Webbs.
Responsive, timely and thorough
Very Professional!!!
Always prompt and explains what they'll be doing. Price works for me too.
Fantastic!
Friendly and rensive serve provider. On time and complete service.
Excellent professional service. Super thorough and comprehensive service. Clearly well trained and active professionals and service. OUTSTANDING!
Prompt service
I just wanted to take a moment to thank you for the excellent service we receive from Northwest. The employee that we have had stop by with your company always has the best attitude, best work ethic, and ensures that things have been satisfactory since each last visit. We wanted to thank him individually as well for his thoughtfulness and really doing his job well. You don't always get this repeat kind of service anymore, so it is greatly appreciated!
Timely, calls before coming out, addresses any and all pest issues
Very professional and top notch customer service. Angela was very helpful and provide options for my service and followed up to get be back on track. Mr. Eric was awesome and very kind, and professional. I appreciate this type of customer care. Thank you very much!!
The employees that have come to my home, for the past three years have taken the time to explain to me what it is that they will be doing. Mr. Ryan removed three wasp nest. I would recommend North West Exterminator or Extermination to anyone.
Fast and efficient
We love that the same tech (Chad) comes every time. He really cares about our house and
Property and takes time to ask about our concerns but never wastes time. He always texts to let us know when he’s coming and then comes when he says!
That I am always notified of when my technician will be coming by
Technician is always professional and friendly
Daniel has always provided great customer service and very informed.
All the representatives were friendly the staff were knowledgeable and the job was completed as promised thank you