Customer Testimonials
Technician is always, courteous, polite, knowledgeable, on time and incredibly and overall consistently professional while going above and beyond on every visit.
Fast and thorough.
We’ve been dealing with Piedmont Pest for 31 years. Northwest exterminating purchased Piedmont Pest and we are delighted that they have continued their executive service and as a matter whether it’s termites ants or even a hornets nest, they’re there for you.
I believe that NW Exterminating have gone above and beyond in their service.... being a great help to my Elderly Mother/ Deaf Sister even as I live out of state.
Casey is an excellent representative of your company. He answers questions and makes sure our service is always complete. He provides customer service which is why I would recommend your company.
We have never had a problem. We used them for 10 years and were always there when we needed them.
Service is always good. I always recommend Northwest to everybody.
The agent is always on time with a phone call to let us know when he will arrive
We are a long term customer. The techs are thorough, knowledgeable, can answer questions when on site.
Pest control has been excellent.
Thanks for the prompt, reliable service.
Friendly customer service and great communication
I have had this service going on five years and everyone that has come to my home has been very professional. Love the service
The technicians are professional.
I spoke with Brian and he and I worked together to resolve the complaints I had. He is very professional and I look forward to working with him in the future as I remain a northwest customer.
You all has good customer service. The services yall provide works great. I would definitely recommend you to a friend.
Dependable and results
He lets me know when he is on the way to see if any problems and that he is on his way. Also I get a call before that day to let me know what day to expect service.
The technician called prior to coming to my house, and while I was not at home during his visit, he left paperwork indicating what he had done.
punctuality of arrival and quality of service
Always notified prior to the date of arrival.
We’ve had zero problems with our service.
Friendliness of salesperson and the young man who installed the baits.
We are happy with our pest service from Northwest. Our tech is always timely, and if ever we have a concern, it is quickly addressed.
Personable team members like Matt.
The services are good. But this time when they came this week, he put the trappers for cockroaches are on the way and on the countertops of the kitchen which was not good. That's a eating place so I replaced them to another place. Hope that won't happen again.
Responsive and courteous
The prior notice, to he timely manner in which they arrive .
My service person was very polite and knowledgeable to my needs. He came and completed the work on the outside, and I asked him to spray the bathrooms for some additional bugs that showed up. He completed the work, and I am very satisfied.
I been with Northwest Exterminating for more 10 years. They provide above and beyond services, evaluations, are always on time, are professional, outstanding communication, and prices are very reasonable. They are very honest. I highly recommend as a retired military veteran and a medical professional to utilize their services long term. They are number 1,
They come when they are scheduled and will return if there is a problem.
Jacob does our service and he does a very good job. We are very pleased with him as our serviceman.