Customer Testimonials
Good and prompt đź‘Ť
I wanted some reassurance to prevent any possible future termite problems and Ra and Travis did a superb job of investigation and preventive measures for my home. Now with near a decade of protection there, I look forward to Byron keeping the bugs at bay with his routine treatments for the other yard bugs… thanks Northwest!
Friendly. Good job.
Wonderful customer service, kind, friendly, give out informative info
Prompt service. Tech always answer questions you may have.
The staff is friendly, efficient and willing to take suggestions.
Associate calls ahead and shows up as scheduled. Associate lets you know they are on site. Service provided efficiently. Info regarding service that was provided is sent immediately.
The gentlemen was very professional and patient with us having so many people in the house.
Promptness
always on time and very courteous employees who know what they are doing.
Always professional, with great attitudes and always excellent customer service each visit. Thank you, Northwest!
Prompt service and excellent customer service!
Excellent service! Our pest control technician is always friendly, professional, and thorough. They consistently provide quality service and are quick to address any concerns. We have been very satisfied with the results and appreciate their dedication to keeping our property pest-free.
I like the friendly reminder of when services will be rendered. I like when the agent is on top of the services needed.
Joel is a very good technician. He is very professional and very thorough.
Excellent customer service. Reliable, helpful, solve any issues. Friendly techs & office staff.
I really like the communication, and the ability to plan the exact day (and sometimes time of the service). That being said, I added on an ant service in this last visit (which was the 17th). I just returned home and there are still many ants in the yard. I don't know if this is unusual or if adding that on in the future is not worth it.
Great company great service!
We don’t have to be there
Technician is friendly and thorough.
Good product and great customer service.
Stephen
We have used you for years and you have always been fair with my mom now I have taken over acct and it's been so easy I don't have to check behind you! Thanks
The personnel answered all my questions and addressed all my concerns. It is hard to feel comfortable when you reach a certain age but your staff is spot on.
Good customer care and service cleaning and putting down deterrent for bugs around the house.
Jay, my technician, is very conscientious with regard to my place and pets. He is very thorough and listens to my concerns. He is trustworthy and dependable. As a result, I have minimal pest issues.
My rep, Damien is awesome. He is always polite, on time and thorough. He even discovered and helped remove a snake from my basement this past visit.
Very accommodating. Nice people.
They are so courteous, pleasant, thorough and explain everything and do anything we ask.
Dianna was so helpful and pleasant to talk with on the phone. Stephen was awesome when he came to service our home. I have not seen one ant in the house since it was treated!!