Customer Testimonials
All of your staff is excellent and professional! We love being your customer!
Tech was very informative and answered all my questions. He was very thorough.
Staff always nice. My mosquitoes are terrible this year so it’s made their job more difficult.
Thoroughly covered the outside of my property. Friendly representation of the company!
S
The customer service is very good and service man is very knowledgeable, professional and helpful.
We are with Northwest since 2016, very satisfied with the service and our tech is very professional always. Highly recommend
Prompt service and personable and professional folks!!
Casey does a great job taking care of our pest control needs and is extremely courteous
The availability when needed in between visits and Jacob Bradshaw.
The appointed scheduled time. The politeness of the service technician.
Being Green
Our technician, Damien, is great. We have had him for several years now and he always does what is needed.
Excellent customer service on the pest control services provided. I love the calls to schedule and the services and the call from Daniel letting me know he's on his way. Daniel has been awesome with the level of care he provides.
Very professional and extremely nice employees.
My Service Technician is Great ! He always send text messages before he arrives and sends a text message when he is done. He takes his time and does the job right.
great service
The technicians are wonderful. The office staff is a different story. The technicians always call before coming out. The scheduling is done with a text message and confirmation through an automated call. My human interaction was only with the technician. Now, Joel Pinson (our tech) noticed our college flags outside and put a personal message on our work order. That's service. But the office staff is either nonexistent or if they exist they are lazy. If an automated text and call is scheduling, you don't need an office staff.
Joel is the person who takes care of us! He's the best does a great job and just a extremely nice person! Could not ask for anyone better, we really think a lot of him! Thanks Darwin & Laura DeMattia
Everyone is always so friendly and helpful. I use your service at multiple properties in different states, and the customer service is consistent everywhere. Also, your product works well, so I would definitely recommend you all to anyone.
The professional work and great customer service provided.
My tech is always friendly and goes a great job.
Exceptionally great, consistent service.
The service is reliable and consistent.
Promptness and friendly service!
The staff is always friendly and helpful. I love that I have the same tech come out each time.
Good service
I have enjoyed the services that I receive from Northwest for years. If there is a problem, they do not hesitate to fix or correct the issue.
Very pleased with all of their services.
Northwest has always worked with us and never had any issues. Jackson and the team is great. Would definitely recommend.