Customer Testimonials
On time
You let us know before you come to service our home.
The friendly and professional service and personnel they have
Reliable. Listens and encourages my input.
My technician does an excellent job! Listens to my concerns and takes care of any issues.
Since we got a new service technician the service has been impeccable, Taylor is very thorough and promp , very kind and courteous, seems to be a legitimate technician, that I would love to keep around for a log time, every business has it good and bad, but we have been through about four maybe five technicians with Taylor being the last one as of now
John Chalmers, our regular guy, is awesome. He's very friendly, always helpful, great to interact with. He always helps remind us with seasonal things to be on the look out for. He's great about calling and checking in before arriving and I have no complaints with his service.
Great communication and thorough explanation of services. I highly recommend choosing Northwest for all of your pest/termite, wildlife, and crawlspace needs.
Efficient, focused service
Reliable, courteous and efficient.
I love the cleaning of the spider webs around windows and doors.
Great for many years and dependable too!
Prompt, neat job, cleanup, no mess.
Great service
Michael’s customer service and attention to detail is top notch.
Prompt and Professional.
Our tech, Jay Taubert is awesome, having attention to detail and being knowledgeable about the important things are paramount to providing great customer service, and he is top notch !
Knowledge and efficiency.
From calling the customer service to interacting with Ryan always have been a very professional and friendly experience. Not to mention the attention to detail when treating my home and the knowledge he is able to share if any questions.
I appreciate the personal and timely service that we get from our local branch.
Michael is the BEST…
Technician is personable, professional and very responsive. Excellent customer service.
Timely, friendly, professional service!
Quick response
The young man who came out to put in our termite cups was very courteous and knowledgeable. Would definitely recommend him and your company to others! Thank you for a good experience!
The Northwest guys who come to our house like John and Taylor are always very kind and personable. They take the time to explain anything we're looking at and how their services might mitigate issues, etc. Highly recommend.
Excellent communication and expectations. Follow thru is 100%. No complaints.
Casey has provided excellent service and attention to detail. He is polite and courteous.
Friendly and thorough.
My home is pest free. When a pest shows up it’s usually time for my quarterly treatment. I’ve been using Northwest for 6 years now.

Good communication from the office.