Customer Testimonials
I had a nest of European hornets in a hollow tree. The technicians arrived, introduced themselves, and inspected the site. After identifying the pests and explaining their approach, they suited up and began treatment. Upon completion, they provided a summary of the work and advised me to contact NW with any issues. A follow-up appointment was scheduled, during which the technicians confirmed the hornets were eliminated. The service was handled professionally throughout.
Tech always asks if we have any concerns or areas that need special attention
I like having the same service technician everytime as I get to know him and trust him to do a great job. Joel is very nice and professional and always takes care of our pest problems with a great attitude.
I like that when I call for service before it is time for my scheduled service, I have always received an extra visit promptly.
The last two people that came out to the house were super friendly, respectful, and extra helpful. They did a great job and listened to my concerns and always addressed each one. The people make all the difference!
Great communication when services are coming up. Casey is an excellent technician and has a very helpful manner when some clarifcation is needed.
Great service.
Our assigned employee, John, is very good and detail-oriented. He is friendly and it’s clear he wants to do a good job for us. Thank you, Northwest!
The service is prompt and your service agents are precise and polite. Their expertise is shown in their approach and the products of the company, that they represent.
Dependable straight forward service. Our representative Jay Toubert is awesome!! We very much recommend Northwest Exterminating to friends, neighbors, and family!
Service is great and consistent.
Attention to detail.
We have been customers for over ten years. Service is great, and the technician is thorough, and he advises us on things we can do to improve the service. He is also personable -- just like a good neighbor..
Very considerate and efficient.
Prompt, friendly and most importantly, no bugs.
Great job. I never see spiders and outdoor roaches like I used to.
I am very impressed with Glenn, the young man who put the dehumidifier in and your old time electrician. They all do a great job and are very professional. Everyone there including the lady that calls me keeps me informed.
On time, very professional
Very professional, courteous and thorough!! Never ever had a complaint with this company. Reasonable price and willing to go the extra mile!!
It doesn’t get any better than my guy Chad. He goes above and beyond.
The service man who came out was very good. He answered my wife Betsy's questions. And he took care of spraying as needed in certain areas where we've noticed roaches & ants showing up. He's a good rep!
I appreciate the automation of scheduling and billing, and online account access for information and payment updating. Communication with Stephanie is top notch, and very convenient via text. Gary is friendly, personable, and knowledgeable and provides great service. We feel properly looked after, thank you!
On time service. Nice technician s.
Professional and friendly
They were very professional, respectful and trustworthy,
They were very concerned if I had any questions or help with anything I needed to know about their services.
I would recommend them above any other termite company that I've ever encountered.
Thank you so much for your kindness
The things we like most about you service is dependable and Michael.
Northwest performed an excellent job. Mahlon Drake was very professional and accurate in his exterminating procedures. Thank you.
Love how the people are so courteous and polite, friendly willing to retreat whenever needed great company!!
Everyone that has come to my home has been very nice and respectful. Also very imformative!
John does a great job
Thorough job always, never worry about any part of the service, my rep is the best.