Customer Testimonials
i have dealt with northwestern for over 18 years and i aways get good service
FRIENDLY PERSONAL SERVICE , THEY GET THE JOB DONE IN A TIMELY MANNER!
Consistent & good communication.
Keith your service technician is very knowledgeable, thorough and does an excellent job.
Prompt, covers all the treatments. Offers advice on other things that might be needed at present and in the future. Very professional.
Prompt always on time and do what the contract calls for
Always does a great job
We have been using them for 3 years now. Always friendly and willing to help with any issues we think we have.
Every visit is perfect.
You can always get a real person on the phone at a local office. People are very nice and easy to work with and always come for appts when they say they will!
Always willing to work with my schedule. Customer service is very helpful and courteous.
Consistency. Less bugs and rodents.
Timely, efficient, professional. Great service and communication.
Efficient process th reschedule. Friendly staff.
Good customer service
It’s a pleasure dealing with this company. Everyone is pleasant.
Professional / Trustworthy
Northwest is the best!! We always have Chad come and he knows our issues and knows our house. He’s great!! Communication is amazing and anytime we have a problem they come so quickly! I tell everyone how good Northwest is!
Prompt,courteous. Able to address all my concerns and questions.
Punctuality and communication via text and email
The representatives are friendly, and they get the job done. If there is ever a problem, it is taken care of quickly.
Melvenia McDonald
Damian is the best! Very prompt, professional and knowledgeable
Thorough job always, never worry about any part of the service, my rep is the best.
I had a nest of European hornets in a hollow tree. The technicians arrived, introduced themselves, and inspected the site. After identifying the pests and explaining their approach, they suited up and began treatment. Upon completion, they provided a summary of the work and advised me to contact NW with any issues. A follow-up appointment was scheduled, during which the technicians confirmed the hornets were eliminated. The service was handled professionally throughout.
Tech always asks if we have any concerns or areas that need special attention
I like having the same service technician everytime as I get to know him and trust him to do a great job. Joel is very nice and professional and always takes care of our pest problems with a great attitude.
I like that when I call for service before it is time for my scheduled service, I have always received an extra visit promptly.
The last two people that came out to the house were super friendly, respectful, and extra helpful. They did a great job and listened to my concerns and always addressed each one. The people make all the difference!
Great communication when services are coming up. Casey is an excellent technician and has a very helpful manner when some clarifcation is needed.
Great service.
Technician communicates before & after service.