Customer Testimonials
Terrific Service associate
Have a date and time when you are going to show up.
Was very friendly and helpful. Answered all my questions and explained everything to me so I was able to make informed decisions about what I needed done.
Your technician is very knowledgeable, professional, and from all indications does his best to answer my questions. He is excellent; I am impressed.
Wade was very professional, great communication and did an excellent job
Technician is very through.
They’re very professional and take pride in their work
The service technician is always so thorough and so KIND!! We are very pleased with our service!
They inspected everything and found the problem and repaired it. Thank You
Friendly, reliable and very thorough. Been using them for 14 years.
Professional, proactive communication, services gets results.
Your employee staff is stellar, personal and prompt.
Very cordial and friendly technicians.
They were all very helpful, efficient and thorough.
They did what we asked of them. All of the staff from the office to the technicians were courteous and polite. And did a great job of eliminating our misquote issue.
Real down home customer service!
Maintain a regular service pattern; confidence in technician; brand.
They do a good job and never any issues.
Friendly professional folks who do what they say will be done.
Prompt and polite staff
The professionals who serviced our home were punctual, very polite and efficient!
The services are completed like clockwork, and we don’t have to be at home. If we are at home they will gladly come inside and treat the inside as well.
The serviceman was very friendly and knowledgeable
Your people are veryy friendly and knowledgeabie. And I haven't seen a roach in I don"t know when !
Very timely, extremely courteous and friendly. Took care of every need quickly and worked with us on our situation. Could not have asked for better service.
Timely, friendly and efficient
We have no complaints at all.
The promptness of the technician and scheduling of the services is exceptional. I called the office to inquire about treatments for bugs after seeing several in and around the house. Since Northwest already has our termite contract, they were naturally the place to call. I was impressed that they were available to come out the next day to treat for bugs. Jaiden was extremely knowledgeable and thorough. He also scheduled a follow up for next Friday to see if we have any further issues after the treatment. I would highly recommend Northwest.
Thank you
Damien is great person to service our home. He knows what to do and he's very good at his job
Russ is the best. Make him president of the company (but make sure he still services our home).

Love our service provider! He is friendly and kind.