Customer Testimonials
good work
Good all around service
Friendly service.
Our tech (Devin) is awesome and does a great job with pest control.
The billing process is very confusing. If it doesn’t get more efficient and organized we might find a new company. That’s how bad it is.
Mr. Caudill was very friendly and professional as he treated our home, both inside and out.
I haven't seen any mice since I started you service, I don't have to be here when service man comes
The pest control and our service tech is phenomenal. The office staff and Manager, Grace are exceptional! Couldn’t ask for any better!
I don’t have to call you to come you call me.
Reminders. Service tech always arrives on time.
On time friendly. Rarely have bug or spider.
Courtesy of advance phone call before on-site arrival and documentation accompanying each visit left on site.
I have found NW to be helpful and responsive to my needs.
We have been very happy with the service and especially with Ethan, our point of contact.
Always here when they say they’re coming. Always available if there are any issues.
Dependable, clean, respectful. NW supported neighborhood efforts to organize and and unite, helping to start the Cherokee Heights Arts Festival more than 10 years ago.
Very professional, friendly and knowledgeable.
Very flexible with timing services and great responsive customer service
I Have used Northwest for about 12 years and have been very pleased with their prompt, through and efficient monthly service. I don't have to call them, they just show up.
Your representative was so professional and did a great job.
Jay is the best!
They are great people to work with and do an amazing job
Great service Fantastic employees Thanks
Great service! Friendly and thorough!
People I come in contact are friendly, knowledgeable, have a "can do" attitude, and willing to accommodate my requests whether it be regarding billing, service, or help with any immediate issue that comes up. And the MOST IMPORTANT thing I like is, I can speak to a real live person to get answers right now!
I deplore having to submit my request on any voice mail or computer system knowing it may be days, weeks, or never to get a response.
Your people are the greatest!
Great service
Very pleasant and well trained technicians who are on time and courteous too!
Friendly and efficient
Michael is a very competent technician and extremely helpful and prompt.
On time, friendly. Always make sure my dogs are in the house before he starts and let’s me know how long to keep them in.
This is the second home where we are using Northwest because we have always been pleased with the level of service and the courteous staff. Last house, our regular man was Nathan and now it is Warren. We can't say enough about each of them regarding their attention to detail and their customer service! Keep up the good work!
We had a problem with rats a number of years ago. They eradicated them and we haven't had issues with critters since. We do keep up with the annual inspection.