Customer Testimonials
Good company to work with
Customer service is priority, from the technicians to the office personnel, Everyone is kind and respectful.
Jason always thorough, professional and personable.
Service personnel Johnathan is fabulous. He listens to my concerns and is always kind and professional. Office staff listens and cares for their customers. Would recommend this company to take care of your exterminating needs.
The gentleman that did our treatment was professional and thorough. He listened intently and addressed my concerns.
The service is prompt, and efficient.
Efficient, friendly, helpful team!
You all take care of termite control so we don’t have to do it .
Very easy to reach them by phone and talk with experienced staff for pest control needs or billing.
Our service tech is thorough and professional. We enjoy the consistency of having the same technician when possible.
Still no ants in the house! Great!
Efficient and effective
The office always calls to let me know what mornings are available for service. Then ofcourse there is Paul, the gentleman who makes sure our home is protected from bugs, is always
professional and makes sure by asking us if there is any new concerns with bugs or pests we
may have noticed since last treatment.
Very professional
I love the fact that you provide excellent customer service by addressing any concerns, and answering questions.
Flexibility.
Very professional business
The total home protection service. We were patrons for another service for well over 20 years and switched to NW when we needed some protection from animals inflitrating our home. Northwest does it all.
I have received excellent services from the Marietta office. The Manager Mr. Sage Dean has been very responsive and is very knowledgeable. A huge carpenter ant infestation was discovered in an out building. They were very responsive to this issue. They have visited and treated multiple times on this issue. The ants were located inside the walls of a building that houses a well and they have exercised the utmost care to ensure green products are used to keep my wellwater safe. I have a contract with them now. More ants were found in my wood pile and they visited again. All of the staff I have met are friendly and courteous professionals. This company was recommended to me by my remodeler, and I think I am in excellent hands. I highly recommend them.
Extremely friendly staff and tech. Very accommodating
Tyler is great! So is Joyce!
Always helpful
Always return calls
Always let me know who is coming for service and the timing
The service tec is great and full of information about the problem at our house.
Very dependable, effective. Jeff is friendly and knowledgeable. I enjoyed catching up with him.
On-site representative is always very courteous and informative.
We have been receiving monthly pest services for several years, and now wildlife services. Nic, Josh, and everyone of the crew are professional, knowledgeable, and go out of their way to be accommodating and helpful. They establish honest relationships with their clients. We know and trust their services.
Very prompt, courteous and outstanding communication.
Communication when the technician will perform our service.
I can always get a person on the phone if I have a question or concern
I am informed of the date of my house being serviced, informed the day of the service and informed that it was done. No mysteries.
Very informative. Friendly.
Accommodating when I need to change an appt.