Customer Testimonials
Technician was professional, knowledgeable and had great customer service.
I appreciate the follow-up from Austin.
Rick is great, he always takes great care of our home; he's professional and knowledgeable but also friendly and personable.
Drew and Jeff did a great job and were very pleasant to work with!
Friendly reminder before coming out, service personnel are responsible and they will do everything possible to ensure that you are satisfied with service provided.
Educated and friendly employees that use pest preventative chemicals.
The service was great. And completed in a timely manner. Thank you Northwest Exterminating,
Competitive pricing, professional service that actually solved our problems!
The gentleman was outstanding that did the work. Very kind
Brandon does an amazing job reaching out to check on our needs or concerns, then addresses them promptly and thoroughly.
Always adviser to expect service, thorough treatment
I trust Northwest to come when they say so and even if I'm not home the job gets done. Also my new agent is very nice. I'm happy with Northwest!
Customer service ladies are always polite and kind. They are understanding when I am unable to answer a call at work. They work with me via text, with gentle reminders when I need them. They are always helpful and responsive when I call.
Amazing customer service
Service was very professional and technician was very pleasant
We have had recurring issues with ants. The treatment, prior to the last one, was a real success - have not seen an ant since then of the kind that was a problem. The other services have been very satisfactory.
My technician, Todd, does an excellent job.
Friendly, professional and knowledgeable
Professional employees
Personable, they work around your schedule, always pleasant and communicate effectively
Professional, knowledgeable and friendly!!
Always dependable.
Provides excellent services in a professional manner.
Archie is so helpful and earnest.
Carolina Pest Management is proactive about contacting me when it is time for my service. They are reliable and punctual. The service person is very friendly, respectful and competent.
Reliable, on time, friendly people.
They always send reminders, notifications when en route, are professional and helpful where there may be issues. I have used them for 10 years since having the house.
Great Service! We love our technician! He is so polite and helpful !
Thank you!
Northwest showed me high level consideration and professionalism. I had another pest control company inspect my home and they told me I had active termites in my den. They said “the termites are eating the paint behind your walls”. Something about that didn’t sound right so I scheduled NW to do an inspection. There was NO EVIDENCE of termites or damage in my den. However, they did point out that on the front and side of my home that I have wood siding touching the ground, which gives termites access to the home. The inspector Neil showed me the areas and provided a clear explanation.
They came out the next day! And finished the termite service.
Very happy with NW and I think everyone would be happy with their service!
Professionalism-courtesy-friendly. Also like my tech Josh
Respondance time.