Customer Testimonials
Customer Service is excellent!
DeAndre continues to do a great job - he communicates well, is timely, and gets the job done. He knows the house well and what areas need attention.
Helpful. Knowledgeable. Professional.
It's good. It's reliable. And it would be even better if you did not annoy me with surveys!
Very Friendly employees and very responsive to request for services.
Great technician. I feel he really takes care of me.
Timely service, friendly service personnel and advance notice of service.
The techs are knowledgeable and friendly.
My Technician, DJ Perkins is a Great Guy. He is very Thorough on His Work. Always on the spot for me.
We like Justin who has been treating our home with respect. We are so pleased with him & the products he uses. He is professional, friendly & always aims to please. He is very informative & takes the time to explain everything. He truly is an asset to your company.
Efficient, thorough, good communication which all gives me peace that the bugs will stay away.
Easy to schedule and Jason is great!
On time
Josh Jenkins has provided excellent service to us for years. He is someone I trust. He cares about his work and his customers. We have been happy with Northwest, but my loyalty is primarily to Josh. If he ever leaves, I’ll go where he goes. He is that rare and exceptional worker that all customers are looking for and employers are very fortunate to have. Thank you, Josh! We really appreciate you!
Friendly tech and does a good job!
very friendly and very helpful in their work
My service person
Excellent coordination by Office and Service Reps. Timely, and efficient too. The upgraded coverage since summer of 2025 had very noticeable results, especially outside house areas. We have been a long-term customer. Highly recommend.
Effective treatment and courteous technicians
Consistency in scheduling
Professional staff both in office and in the field
Courtesy from all staff members
On time and sprays house all around.
Service is always excellent.
Eric has a strong work ethic and does a VERY thorough job. He has great suggestions and is very knowledgeable.
Thorough ant application.
The service is good. The service technicians are always call when they are on the way. The office staff is very friendly and polite.
They are quick and efficient
Your service
We are most happy with our NW Rep. He keeps us informed, always checks in before showing up and always asks if we have any concerns or needs. Overall, great job and we are happy.
Friendly and excellent service. I haven’t had any problems.
good communication