Customer Testimonials
At a time when customer service is limited to an AI voice, it's refreshing to speak to courteous and friendly staff at Northwest Exterminating. The service is reliable and the professional crew does a great job communicating before and after each service visit. In my years with Northwest Exterminating, there have been no surprises, no disappointments.
My guy remembers that I want him to wear shoe covers. He even removes them when he goes to my basement and puts them back on when he comes back up. He is very thorough. He is just a really nice guy, too!
Russ is wonderful!
My technician Steve is excellent and goes out of his way to make sure I know how to reach him if needed. Great service!
Shows up on schedule, works fast and efficiently, and hits all spots required. Very happy with Northwest!
Overall very efficient. The office people and my "exterminator" (Kale Hanson) are very nice.
Overall professional work.
Rep
Guy that came to treat our home was very helpful and polite.
on time and great employees
The service - the technician & quality of products that are used . Good communication.
Bryan communicates thoroughly and is always punctual. He also provides services based on communications we've had previously to ensure that all my home's needs are met.
Bradley is a great service agent. Very polite and professional.
Rob is always friendly & knows exactly what needs to be done . Always on time !
You show up when you say you will, and if something has come up and I can't be home, you still take care of me. Your service tech is always pleasant and does a good job getting rid of any pests, and if I have any questions, he has the answer.
happy with your service
Always on schedule. Courteous and friendly. Always asks about any issues or questions I might have.
Service Technician (Chris) is always very professional, prompt, and easy to work with. Service and treatments seem to be very good. Never any problems with pest. We appreciate all Northwest and Chris do to help protect our home.
Landon is always professional and listens to our needs
My service guy is always professional and ask if I have seen anything for him to address
Reliable and informative
Jeff has been servicing our church for years. He is always responsive and does a great job.
Prompt. Professional. Knowledgeable. Polite. Reliable. Excellent!
Dakota always does an excellent job! Also, every time I’ve had to call the office with a question, I receive wonderful customer service. We’ve been extremely pleased with the service for 5 years now and look forward to many more!
The entire crew at Northwest is always great to work with. Always prompt. Always curtious
Courteous service consistently and very helpful communication!
The technicians are very down to earth and easy to communicate with. They are always willing to work around my schedule.
If I am home I always have a conversation with the technician about any issues I have noticed and would like addressed. The work is done promptly and efficiently. The technician that services my home is very friendly and knowledgeable of chemical treatments for different kinds of insects invading my home.
Your people from the young ladies in the office that coordinate everything with me to your technician Rob, his service to his knowledge of my needs.
Great rep. Friendly, communicated when delayed, did a good job