Customer Testimonials
You’re always courteous and dependable.
Love our tech! So helpf and friendly!
Professional and always on time. Very reasonably priced.
Sawyer has been my go to for pest problems for many years. Reliable, prompt and easy to work wih.
Doing a good job! A+++
Always reliable.
Very dependable, staff is knowledgeable and always willing to explain what steps they are taking to keep our yard and house pest free.
Chris with NW is great, been working with him for years. Great communication. Thank you!
Hard working and professional technicians
Great customer service overall. Our technician is very professional, arrives on time and is very attentive. I would definitely recommend Northwest Exterminating.
First I was able get out within few days after calling
They looked at my problem told me what were and how they could take care of then with one spraying
Chad is awesome. So very dependable and professional. Lets me know when he is coming and always promptly shows up.
Kind professionals, who treat every situation with concern!
Always very nice and friendly and do a great job every time never missing anything and here when they say that they will be here and couldn't ask for anything more from them.
I always know when you are3 coming, when you are finished and the4 service is always as promised. Couldn't ask for better service.
Prompt Service
Friendly
Knowledgeable
As a Realtor, Northwest is always quick to come out for an inspection, helpful if there's infestation found and always provide ideas for solutions. Their staff is always professional and friendly. I've also experienced the same personally with 3 different homes I've owned.
The service has been very consistent and if there were any issues the quickly sent someone to correct the issue
Promptness and professionalism and friendliness
Technician notifies us in advance when he's coming to do our pest control service.
Customer service is great! Feels like the attention and care of a small business that truly cares about the customers. Tammy on the phone is always cheerful and helpful. Jason has been out to our house numerous times, and always does a great job. I've been using Carolina Pest for years now, and I really like how its the same employees then vs now that I still interact with. I fully trust Jason and Tammy to keep our house bug free!
I like your quick responsiveness to any issues that arise. Your service technicians are very professional and cordial and are always willing to help to fix a problem. Maurice is my new technician who came to treat our home last week as part of our quarterly treatment. He was so nice and so helpful and you don't see a lot of that these days. He is an asset to your company.
They do a great job
Always meets my needs, friendly and courteous personnel and I feel confident that your company meets all of my needs.
Your professional and personalized service. Very responsive. Very informed. Very accessible.
The team is very professional
The team that calls to schedule is always so pleasant and they make accommodations whenever I need to schedule or reschedule. My technician Bo always provides excellent service.
Jacob and Matthew are OUTSTANDING!! We use Northwest just because of them. They are both professional and personable. They are super responsive and so nice to work with. They are fantastic, and we give them our highest recommendation! They are tremendous assets to the Northwest company!
A great company if something went wrong they’ll take care of it right away, the tech are always on time.

I love the customer service! Carleigh is always professional and does her job really well!