based on 2069 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was told, after my two sons and I were done with our basic haircuts and paying, that we were being charged for the triple play automatically. We did not get shampoos. After inquiring about automatically being charged for a service that we did not ask for nor did we receive, the response was that the franchise owner put that policy in place and they couldn’t do anything about it. There were no signs indicating this and we were not explained this until afterwards. That is a very deceptive practice and I will not be returning. I have been a customer of Sport Clips for over 15 years and will not be returning.
You are too expensive! Then you have the audacity to ask for a minimum of $7(28%) and up to $15(60%) tip on top of a highly inflated price of $25/haircut!
Great Clips and it's frequent 7.99-9.99 coupons rock!
Elyssa does a great job! Everyone is very friendly and welcoming.
Friendly service. Kind people. Good haircut.
All personal super friendly
I love that you have partnered with the VFW, and honestly, that's why I chose to make the short journey to Baytown to get my haircut this week. That & the hot older woman giving me a wash & massage! LOL
They where good but a female by the name of Roshara was the best
Friendly staff. Always ready for changes and style updates very patient and fun either way my son during haircuts
Friendly service. Not trying to upsell me. I have a great relationship with the stylists
I love Ana! She's so much fun to talk to, and knows exactly what you want (and need) with your hair, and she's quick! 41/M
- The lady that cut my hair was very kind
Good, quick service
It was just a really fast haircut when it was suppose to be a MVP, read the notes, quick question, buzz and done, did not even wipe or blow off the hair on me, simple basic skills. I guess it was about turn and burn, but hey at least it was not a supercut!
The sports atmosphere
left one sideburn half an inch longer than the other one. Didn't even double check everything to make sure it was even. Didn't offer to style it just rushed through and was ready to be done.
Uneven haircut. See sideburns were in even and hair was cut shorter then I asked
Nice haircut.
Detailed haircut.
Decent price, great service and minimal wait
My stylist was very sweet and personable.
Good result.
She did a very good job.
Terrible hair cut.
Lesson learned.
Will never let that stylist touch my hair again.
Thankfully this too shall pass, the hair will grow back.
Have a great day ...
The stylist as plenty of questions to make sure I got the haircut that I wanted she was nice and communicated very well
great experience
Online scheduling system is awful. Every time I schedule a cut with stylist, get a time to be there, and next thing you know it says arrive now (vs 24 minutes I was told 3 minutes prior). Get there 2 minutes after the text saying arrive now and stylist has already taken first available. Not a way to treat customers who take the time to schedule with someone specific, told a time, and then the time changes only to arrive 2 minutes after the "new" arrive time and they have already seated another customer. It happens 8 out of 10 times and not just 1 location. Please update the online schedule system and improve the functionality of it.
Wendy is fantastic and I’ve been coming to her for years. The store is always in great shape and the rest of the team is personable as well.
Not much. Keep doing what you're doing.
Hire liscenced barbers in addition to to having just cosmetologists.
Consistent, great service! Always feel like Brittney cares that I look and feel my best.
The way they treat you