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based on 3005 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This is my second time using Zerorez, and after this experience I’ll be back for additional services. The technician (Justin) they sent over was phenomenal, he was able to identify and remove the stains in my carpet & area rugs, made the appropriate recommendations to remove the stains and pet odors. He is professional, informative and knowledgeable.
Start to finish the professionalism and end result doesn’t exist in this industry!!!
Great service
Nicholas was amazing really hard working guy. Nice job!
My tech was very personable and efficient. But we have a rug that some of the stains are coming back through
We had a cleaning on a 100% wool area rug. There were not stains to speak of on the rig just a little more dirty in the high traffic areas. There was one small spot where some cancer wax had spilled. It looked exactly the same after the procedure . Logan our tech indicated that the fiber could not be cleaned further. It seemed like there wasn’t much elbow grease out into it. In fact, my husband was able to lift the wax up with our iron and an old pillowcase when he came home from work. Disappointed.
great job, friendly staff!
Carpet looks great when completed. Logan was very pleasant and knowledgeable
Promptness, friendly, professionalism and a really nice cleaning
Excellent and professional service.
My tile and grout look brand new!
It works very well.
Very nice job. Great technician. Courteous and efficient!
Cleaning service cleaned very well
You stand behind your work and do very good work.
On time for the appt and excellent cleaning.
Justin did a fantastic job. He was friendly, knowledge and thorough.
My area rugs look and feel better.
Thank you Justin!
Environmentally friendly
The professionalism of the technician and quickness of the job.
On time service. Knowledgeable and friendly employees.
Well, the cleaning is amazing of course. The customer service is STELLAR! Logan was so thorough informing us of all our options and did excellent work! We appreciate that so much and it adds tremendous value on top of the cleaning IMO.
Nick was great. Super friendly and professional. He did an awesome job with our very worn carpet. I will definitely share with others about your carpet cleaning service!
I have had them clean the carpet and tile in multiple homes, I love how it looks after they finish. They do a great job
Great job! Cleaned up the carpet very well and fast with great customer service. Highly recommend!
Pleasant, punctual, reasonably priced
No chemicals are used in the cleaning process. Also I appreciate the very professional and prompt service of our technician. Thanks, Zerorez
everything
My rep was extremely professional and did a great job cleaning my items.
Quick Sevice
We started using Zerorez many years ago, their service providers have always been knowledgeable, friendly and thorough. What more could we ask for? This last visit, Nick did an exceptional job for us and we thank him very much.