Zerorez Orlando
6270 Edgewater drive, suite 4300
Orlando
FL 32810
United States

Average rating: 9.7 out of 10 based on 3005 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 17, 2024 — Rated 0 out of 10 by R.S. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

Our prior poor experience was not taken into consideration as we would told it would be. This time we were told that in the future we report the problem sooner to have that taken into consideration. The tech then arrived and he got out of the service vehicle with his shoe protection on and stepping in the rain drenched street, when we explained that he walking around outside with his shoe protection on defeats the purpose, he responded aren't I here to clean the carpet, at which time I said let's start on the right foot and grab new booties. Then the tech asked if I am the owner of the property which I did not understand what that meant. The rest of the work was acceptable. Before the tech left he presented the bill and stated the bill would be an additional 40$ for a minimum service fee. We explained we would not be paying that, that we were quoted $119, he explained that did not account for the additional fee. I explained we would not be paying the additional so he called the office and they confirmed the $119 price. Since we have had the prior poor service, the response that we would need to report the unsatisfactory experience within 30 days. The techs initial interaction. Although at the end the tech explained his perspective and his side of the footies and questions ask but by then it was not good experience with your office and tech.

Report a concern   January 17, 2024 — Rated 10 out of 10 by M.M. Zerorez Orlando
What do you like about our products and services?

This was the second time he cleaned our home. He did an amazing job was very polite and professional.

Report a concern   January 17, 2024 — Rated 10 out of 10 by M.S. Zerorez Orlando
What do you like about our products and services?

The repairman was very professional and friendly. He explained every step of the cleaning process, and what I needed to do in future to keep the dryer vent clear and the dryer working at peak efficiency.

Report a concern   January 16, 2024 — Rated 9 out of 10 by J.B. Zerorez Orlando
What do you like about our products and services?

Lots of options to clean floors. Up front pricing.

Report a concern   January 16, 2024 — Rated 10 out of 10 by F.G. Zerorez Orlando
What do you like about our products and services?

Our guy Ezekiel was so friendly professional and thorough. I would recommend him 100%

Report a concern   January 16, 2024 — Rated 10 out of 10 by V.R. Zerorez Orlando
What do you like about our products and services?

Justin did an excellent job, cleaning our furniture and rugs. I would highly recommend him.

Report a concern   January 16, 2024 — Rated 10 out of 10 by K.M. Zerorez Orlando
What do you like about our products and services?

Technician Adam was very professional and knowledgeable. Did an excellent cleaning job on our carpet and tile floors.

Report a concern   January 16, 2024 — Rated 10 out of 10 by M.R. Zerorez Orlando
What do you like about our products and services?

Professional and great job!

Report a concern   January 14, 2024 — Rated 10 out of 10 by E.L. Zerorez Orlando
What do you like about our products and services?

We really appreciated the professionalism from the technician and how helpful he was. If I could give him a 20 out of 10 review, I would technician was very knowledgeable and friendly. Service from call to job done was wonderful. our carpets smell fresh and clean even a few days after.

Report a concern   January 14, 2024 — Rated 10 out of 10 by J.M. Zerorez Orlando
What do you like about our products and services?

Professional, openly communicated each step

Report a concern   January 13, 2024 — Rated 10 out of 10 by R.S. Zerorez Orlando
What do you like about our products and services?

Tech was great

Report a concern   January 13, 2024 — Rated 10 out of 10 by S.G. Zerorez Orlando
What do you like about our products and services?

Technician was fantastic! Great job!

Report a concern   January 11, 2024 — Rated 10 out of 10 by J.S. Zerorez Orlando
What do you like about our products and services?

Super friendly!

Report a concern   January 11, 2024 — Rated 10 out of 10 by C.M. Zerorez Orlando
What do you like about our products and services?

The professionalism of your team members/staff was very pleasant. He explained everything in detail. I am very happy with the results. Thank you

Report a concern   January 11, 2024 — Rated 10 out of 10 by B.H. Zerorez Orlando
What do you like about our products and services?

The customer service was perfect. .

Report a concern   January 10, 2024 — Rated 10 out of 10 by C.F. Zerorez Orlando
What do you like about our products and services?

Fantastic results, smells great, and loved our service provider.

Report a concern   January 10, 2024 — Rated 10 out of 10 by M.M. Zerorez Orlando
What do you like about our products and services?

Tanner is the best all is great

Report a concern   January 9, 2024 — Rated 10 out of 10 by M.F. Zerorez Orlando
What do you like about our products and services?

Good job! Our carpets look great!

Report a concern   January 8, 2024 — Rated 10 out of 10 by F.S. Zerorez Orlando
What do you like about our products and services?

Good technology and tec

Report a concern   January 8, 2024 — Rated 10 out of 10 by D.D. Zerorez Orlando
What do you like about our products and services?

Very professional and experienced cleaner. Would highly recommend the company to my neighbors.

Report a concern   January 7, 2024 — Rated 10 out of 10 by J.G. Zerorez Orlando
What do you like about our products and services?

Excelente service. Thank you very much

Report a concern   January 6, 2024 — Rated 10 out of 10 by M.G. Zerorez Orlando
What do you like about our products and services?

Very professional and quick

Report a concern   January 6, 2024 — Rated 10 out of 10 by K.L. Zerorez Orlando
What do you like about our products and services?

My carpets look and feel brand new. Justin was awesome. He was prompt, professional and efficient.

Report a concern   January 4, 2024 — Rated 3 out of 10 by M.L. Zerorez Orlando
How did we disappoint you and what can we do to make things right?

Spots left on the carpet. The technician was nice but I fell like I didn’t get what I paid for

Report a concern   January 4, 2024 — Rated 10 out of 10 by N.S. Zerorez Orlando
What do you like about our products and services?

Our service tech Justin was extremely professional. Justin worked diligently to remove stains from 8 dining room chairs, explaining his process and any problems he encountered. He was just the right degree of friendly and respectful. We were pleased with the work done and would recommend this company to others.

Report a concern   January 1, 2024 — Rated 10 out of 10 by L.H. Zerorez Orlando
What do you like about our products and services?

Everyone was very friendly and professional.

Report a concern   December 31, 2023 — Rated 10 out of 10 by B.V. Zerorez Orlando
What do you like about our products and services?

Adam, our Service Technician, was excellent. He demonstrated pride in his work and gave great customer service. We were very pleased with him and the results of his work. Thank you.

Report a concern   December 30, 2023 — Rated 10 out of 10 by B.H. Zerorez Orlando
What do you like about our products and services?

Effective cleaning, doesn’t take forever to dry, and no smell of chemicals afterwards

Report a concern   December 30, 2023 — Rated 10 out of 10 by J.C. Zerorez Orlando
What do you like about our products and services?

From the quote to the finish product, everything was quick and easy with great results.

Report a concern   December 28, 2023 — Rated 10 out of 10 by B.S. Zerorez Orlando
What do you like about our products and services?

Non-toxic, pleasant slight odor with product, quick dry, and noticeably cleaner result. Pleasant experience with staff from the person who scheduled my appt to the tech who definitely got the job done. Would recommend to my fussiest family and friends! Thanks again


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