Customer Testimonials
Price and service are exceptional
I very much appreciate that I never have to worry about running low, or running out of propane. It certainly appears that I’m in good hands!
That being said, the per gallon price continues to rise faster than other companies I’ve contacted. Hopefully this will not affect my financial ability to stay with your company.
Good service oil price lil high
Ordered product on a Friday, was delivered the folowing Monday
I like that you monitor our propane tanks and I don't have to call to schedule.a delivery.
I'm a three year customer with Downeast energy and my first experience using propane for heating, showers, laundry and dishwasher .
I'm very pleased with customer service and beig provided service in a timely manner even after the new provider taking over. I'll miss the customer services in person service and bill payments options.
I can't remember how long my husband & I have been customers of Downeast, but it has been quite awhile. Over the years we have been treated very well. Now that I am alone, it has been a comfort to know Downeast is just a phone call away. I think we always participated in the budget plan & auto-delivery and I have continued that since my husband's passing.
Staff always there to answer questions and assist.
On line ordering is super easy to do. You don’t have to wait for office hours to call in an order.
Loyalty & Dependability! We have been a faithful customer for many decades and appreciate the consistently great service.
Always very responsive to my requests for delivery. Courteous and capable delivery folks. Office staff is very professional.
Pleasant company to do business with
Except for occasional problems getting through on the phone, service and delivery have been seem less
You’re easy to deal with
price and service
24 hour repair service
timely automatic delivery
Reliabke and personal service
Simple to order and find out current pricing.
Excellent customer service. And love the pink truck!
Very reliable
Now that I run the household, I appreciate the help in locating the propane/oil gauge and how to read them.
I've been with Stiles for 23 years and have been very happy with their service. I have automatic delivery and they've never failed me. Recently I got nervous due to the extreme cold temperatures and my tank was getting low. I sent a message to see when delivery was coming. The truck showed up the next day. Awesome!
Prompt service.
excellent customer service
Champagne Energy service is excellent. Their automatic propane filling service means that I never worry about running out of propane during the winter months.
Because their Propane delivery was late, they gave me 70 gallons of propane for free. How cool is that!
I was a little frustrated because I tried unsuccessfully several times to check my delivery or make a request through the portal (I have a steep driveway and wanted a delivery date so I could make sure it was plowed the day the truck came) but once I was able to speak to someone on the phone, they were extremely friendly and helpful and professional. I talked to Ashley about my delivery and she was awesome and helped me make a plan to make sure my driveway was ready for the delivery. I also talked to someone from the budget plan area (sorry, I don’t remember her name) and that lady was really nice and helpful too, and I’m very pleased with the budget plan she helped me set up. The delivery plan worked and the driver did an excellent job making sure I had the propane I needed. My thanks to the whole team!
Reliable and value
Prompt service
Very accommodating to my needs for fuel. Great customer service, easy delivery.