Customer Testimonials
Timely deliveries and service and response to questions.
Dependable and care about their customers.
Good customer service but we had a problem with sludge in our oil fired furnace. Our furnace went diwn during the cold snap and we dont want this to happen again.
Do you have suggestions on how to keep the oil and tanks sludge-free?
Friendly service
Friendly and efficient driver and prompt delivery.
I am on your keep full basis and you’re always keep me filled
Only negative aspect is the time it takes to talk to an agent. I became a member Nov 2019 and response was always great but not lately. Great technicians and representatives. Thank you!
Holly Stevens did a Great job researching a transaction from 2025. She is an asset to your company!
Consistency
You are great! We have used you many years and never been unsatisfied!!!! Ty for being here fast!!!!
I spoke to a customer service rep a few weeks ago and she was very helpful in changing my account email since my partner passed away.
Love when I get a representative because they always answer my questions.
It's easy to order fuel and billing is simple, too. The price is competitive as well.
No worries on deliveries.
Customer Service is vey good.
Reliable, friendly service.
I can relax that we won't run out of propane with the online program.
Quick response to orders or requests. Good communication, both in-person and online. Reasonable prices.
That the delivery. Was the next day first thing in the morning. With that said I had trouble contacting Rymes for a number of reasons, some numbers were not in service, I was on hold with a 30 + minute wait ran out of time to wait, I was caller 33 in line couldn’t wait and trying to sign up on line but my Rymes account number would not work on Superior plus site and couldn’t continue
Lucky I knew the propane truck driver and he mad a representative call me.
Even with so many ordering with this cold weather I got my delivery of propane the day after I ordered it. Was surprised but very happy. Thank you.
Prompt delivery
Very friendly drivers and prompt with deliveries
I like the automatic delivery......
Great customer service! Thank you!
Always on time.
Response time is excellent! 😊😊
Reasonable prices and reliable deliveries
You are on time and easy to work with.
Excellent service
Great service, great price.