Customer Testimonials
Prompt delivery and courteous staff.
Easy online ordering. Timely delivery.
I like the online system.
Propane Delivery is always before we run out. We never have to call to request delivery. Pricing is fair, and billing is convenient.
Remote access to tank levels, auto delivery, and website to easily monitor levels
I appreciate that I can trust the drivers to deliver fuel even when I'm not home, and count on them to close the gate to my yard securely!
Thank you for taking care of us.
Timely response to fuel delivery request.
Great service and company!!
We have been with Downeast Energy for many many years. We have never run out of propane, and the service has been excellent. Every year we get a call to renew our propane contract, and their prices are very affordable. I try and tell as many as possible about your services.
Thank You, Bob Carlson BC Electric in Owls Head, Maine
They are prompt, consistent and make it simple for homeowners with auto delivery and monthly auto pay. We also bought two furnaces from them during home renovations. Very easy to work with. Highly recommend.
Very friendly and they r there if we need them
Good price, friendly employees
Price and delivery!
Reliable, excellent customer service service, easy to work with no
The budget process
I am so happy they help me with my bill and also 2 years ago I fell 16 feet down a ladder messed my self up bad. My oil fill is up a hill and out back. I feel bad cause I allways cleared a path but can not do it now. These guys need a medal allways get my fill.
Im on automatic delivery and never had a problem. Always have propane in my tanks.
Thank you.
Friendly, efficient, staff. Very reliable.
We’ve been customers for 29 years… Your on call and scheduled services are exceptional, always informative, professional and clean. I’m not a fan of your call in services though. You need to reevaluate a better flow and communications for your committed customers.
Lower prices that other fuel companies. Relatively quick delivery.
I haven't had any issues up until last week when I called to get a delivery and it took 6hrs to get a call back
Cash energy is great, but we wish we didn't have to determine how much oil we need in advance and had an option on the site to choose something like "fill."
But we are very happy with their prompt service. Nice people!
always on time and courteous
Excellent delivery, good quality.
Great customer service! Friendly & helpful! They get the job done!!!
The employees
Service is great! I requested a propane delivery through my e-account, and could pay for the propane in the same transaction. Propane was delivered the very next day, and that was during a cold snap when Down East was probably extra busy with deliveries. I also submitted an online query about a cleaning for my propane fireplace, and got a reply the next business day.
The ease of use.
I have been with this company a long time and always receive the best price of all the local companies. Also, there is never a long wait for deliveries. The online account is so easy to navigate, and you can do most all your business there