Customer Testimonials
Service and price
Friendly people. However, I don’t like being “billed” for my oil delivery, when I leave a check on the door for the driver. (As instructed).
Regular delivery, straightforward billing. Great customer service. Far better than Amerigas!
Notifications on delivery and payment.
Very nice professional person I spoke with to answer all my questions. Very reliable company to do business with.
Excellent service never had a problem with the product.
Service was quick and efficient. I had a scheduled service window of 2-4 pm and the tech called/arrived very shortly after 2 so there was minimal waiting involved. He diagnosed and fixed the issue on my newer Whirlpool washer unit very quickly and it works like a charm now. I will use Downeast Energy again for any appliance issues in the future.
Fair prices, automatic monitored delivery, respectful delivery people.
Very prompt
You’ve always been quick to respond to my phone call requesting a fuel oil delivery. Specifically, your delivery truck arrived with oil within 90 minutes of my call when I discovered my tank was empty last month! And your customer service reps I’ve spoken to on the phone are very professional and helpful. Thank you!
It's all about customer service and they do a great job. They deserve a lot of thanks from all their customers.
Service is very good. I’ve been a customer since 1999
We appreciate the monitored refill program, especially when we are traveling.
You always provide ample time for filups to occur before there is any chance of running out of propane.
Reliability. You’ve never left me without fuel in 30+ years. You respond promptly when I have furnace problems and you service my furnace every year. I trust your technicians to keep me informed about furnace maintenance.
Great reliable service!
Nice techs, on time, neat and friendly.
Highly recommend Downeast Emergency
Your delivery service was very quick and I am very happy
Friendly staff,prompt service
Timely and professional! Easy to order and work with!
It heats my house.
Rapidness of delivery and response to Email.
Been with Cash for over 14 years and you never failed me. Always there, great price and great service.
Good
Delivery driver was very friendly and courteous.
I like Matt Ojure who delivers our propane!
Dependable
I like being able to order on the phone when my tank is getting low.
heating oil