Customer Testimonials
You don’t have to call for a delivery, they keep up with that part of it.
Have served me very well for many years
I liked the explanation I got for when my tank would be filled. and it was filled within the time interval given in the explanation.
One improvement you might add is a notification, by text or email, when a ticket is generated for a delivery and when a truck is assigned to it. This would follow the delivery tracking that is almost universal now with online purchases.
I suspect you can buy an online service to do this vs. building it inhouse. All you would need to do is interface your internal delivery system to the service.
Or you could offer the tracking info on your site.
Many customers would appreciate this additional info.
There is a plumbing service in asheville that will give you tracking of the tech to your door similar to what amazon does when it is doing the last mile of 'out for delivery'. If the plumbers can do, surely Superior can do it :)
Great customer service!
Great service
Delivery man, Cody, was great at communicating with me to coordinate delivery and the propane prices are good too.
I have been with Freeman Gas/ Superior since 1997.
Any problems I have had were taken care of quickly. 🙂
We haven’t had any issues with Freeman Gas. If we felt we needed gas before our scheduled delivery they responded favorably and got to us sooner.
The prompt attention given to your customers!
Easy to use and delivery/tank top up is automated so no issue on potentially running low.
Very reliable, very professional. When I need their service, they’re there right away.
Reliable service. Professional staff. Competitive pricing.
Always courteous, Responsive and knowledgeable. Very friendly.
Service is excellent
Great technicians and service.
I always get prompt service. The local office personnel are always ready to help me when I call. The serviceman just does his job efficiently and doesn’t disturb anyone. Great service.
I really like the new almost instant online updates!
Some of the best gas I have ever had!
Quick delivery when I call. We are set up for automatic delivery, but somehow they always think we have way more than we do. Delivery is always same day. And drivers are always very friendly
They proactively help me manage my propane tank. The on line billing and payments are very easy. Will likely use them for heater replacements in the future.
Prompt, friendly staff and deliveries.
Everything is great
Just like the delivery guy. Great service.
I love that there is a local office
Friendly, prompt service
When I called Freeman Gas to arrange a delivery, they came to our house as soon as they could. The serviceman was very personable.
Great customer service.
like text notification about delivery
everything was fine
Very good customer service.