Customer Testimonials
Auto refills, rental tank program, internet connectivity, friendly customer service
Professional, dependable.
The office staff in Banner Elk is courteous and professional and always willing to help. They will go out of their way to please the customer. I have always recommended Freeman to anyone looking for a propane company.
First time user of propane had a service team come over and check tank and fireplace. We're up and running and good to go
They're friendly and never let me run out of gas
Prompt. Professional
Extremely fast service, placed my order one day and the gas was delivered the very next day.
They are nice heaters and I have shared with other people if they are ever interested.
You saved me in a difficult situation and I am very grateful. Dana was awesome and I give her a 10 + Why a 9 overall (almost an 8) and not 10? Good question but not sure how to express it. You’d have to call me if you want a clear explanation. It basically has to do with two things - 1) frustration of how long it takes to get through on the phone in an emergency. 2) general communication and interaction with people.
Its great we do not even have to call for a fill up. It is automatically delivered. Thank you.
the promptness of delivery
Excellent service and great employees.
The good people who work for you
You don’t stay with a business for as long as I have if you have issues. Never ever have had a problem. Would recommend definitely.
They monitor usage, delivery and leave bill , office staff friendly and helpful in the office when I pay the bill.
Perfect
Prompt
Every person has been polite, professional and the service is great.
Melanie at Wadesboro office is absolutely amazing. Terry that delivered my gas was friendly and said he would do my deliveries. I have been a longtime customer of the Wadesboro office and I absolutely cannot say enough about Melanie’s customer service. She takes excellent care of her customers and we have never ran out of gas.
Loved the courtesy of every person I came in contact with. All were knowledgeable and took the time to explain any questions.
Fast, reliable service. Customer care representatives are available when needed. Pay bills online.
The BEST customer service EVER, from EVERYONE I have came in contact with. Great Job Guys
Being a customer is a pleasure. Ordering is easy, the website and account information is user-friendly, and billing is accurate. Glad to be served by GAS Incorporated.
Promptness whenever I call or need something.
All good.
Great service
They have good service. I have a budget plan with them. They quickly notify me when gas delivery was completed.
The delivery went very well
You make sure the gas is always here for us
Prompt filling