Customer Testimonials
Automatic delivery
thank you for the friendly service!!
Automatic delivery is gret, so we don't have to schedule it. The website allows me to check our fuel level from anywhere. Autopay means we don't worry about mail delivery delays.
Delivered in an emergency when my former supplier would not
The local office staff and delivery workers in Blairsville are great.
However I have been told by more than one that the parent company is ineffective, unprofessional and terrible to communicate with.
That discourages me to continue with Freeman.
May consider a change.
Always have propane on time.
I love that I don’t have to call y’all for gas !!! I also love the nice and kind people that you have working for this company !
Very professional customer service and technicians!
Fill my tank on time
Customers for almost 10years. Friendly and professional delivery and office staff. New logs installed recently. Very pleased with installation and product.
I have been with 2 other Gas companies in this area that after many years have sold out to large companies, both cases fired the office staff and it became online contact. I moved my & tanks to another company, recently you have made your beautiful offices staffed by 1 girl while the others are remote now. So now the office personnel will tell you the phone is nearly useless as they are to busy with all the customers coming in because you can’t get through on the phone. Please believe me that there is real value to your business to have real people locally for customer service. I tip this girl very time I go in because she seems so overwhelmed, she is very professional and does a great job but you can tell. Please keep people in the office, i am completely satisfied with Superior at this time.
Dependable
Been with them for 40 years. Good service.
Prompt polite service always
I like our delivery man, I like there is a moniter on my tank so I do not worry about running out. I like the budget plan you offer.
Timely
I needed to talk to someone about signing in to your website and the lady that I spoke with was extremely helpful, kind, and patient. And the call was answered quickly!!! I wish I had her name because she should be commended!
Once I was able to establish a contact at Freeman Cashiers everything went very smoothly. and efficiently I ordered a new tank, had to run the line to a generator and do the inspections.
good service
Never a problem always friendly right on time
They are always timely and anticipate my needs. I don't have to worry if I will have sufficient gas for my generator if there is a power outage.
You keep watch on how much we have in our tank. The delivery guy is very friendly and knowledgeable.
Customer service has been excellent. I spoke with a lovely young lady and she took care of all my questions and needs in one call. She was patient, thorough, talked me through everything she was doing and was always polite. I'm sorry I can't remember her name. Customer service is what doing business is all about and she did a great job!
Great monitoring of propane needs
From the people that I spoke with on the phone, to the people that came to deliver the gas were all very supportive and very nice.
Customer service is great!
They are dependable.
Prices are reasonable, Staff and drivers are friendly and helpful.
your staff is very friendly on the phone as well at the local office in Hertford, NC.. And I really appreciate the senior discount for us seniors, every little bit helps and I thank you for that.
Always friendly and polite, never an issue with delivery or customer service in all the years I've been a customer