Customer Testimonials
Service is always great!
I like ram pick ups, my pick up that I drive is a 21 model 2500 longhorn, my son Shane Boat Drive ram pick ups at 21 and 22 model my operations manager drives a 22 model ram we just traded for a 22 Jeep grand Cherokee summit and all of these came from Don Franklin Chrysler Jeep Somerset Kentucky. I can’t say enough good things about this dealership
They get Julian and take care of your problem
On time, did not wait long, and polite staff
Friendly and helpful
Easy and convenient
I’ve been driving a Nissan since 1995 i like the product and service. I haven’t had any major issues.
Fast and friendly
So far, good
Everything! It was a pleasure doing business. Very professional personel.
I like the way that i was treated and got to the point. The products are high quality
Lyle, the service advisor in Somerset, was very helpful and accomadating. I am very pleased with the service I received.
When other lots turned me around and walked me out of their doors, Don Franklin helped put me in a car! and made me very happy. shout out Doug
Very prompt on scheduling and the services provided.
The the sales staff and managers were great. Took thier time to understand my needs and made it happen. Very happy will definitely be back. My salesman Keith was absolutely great. If anybody wants a great experience ask for him.
Michael and Joe are two of the best in the business. I am happy to drive three hours to do business with them and the team at Don Franklin.
Fast!
Great customer service during and after the sale
I find the service department very informative and friendly. I recently purchased a 2023 Nissan SV and I must say it was an enjoyable experience Cody Charles was exceptional, kind, and social, and above all, he was not pushy and your final decision was totally excepted. Eric Owens was also very professional and helpful, both Cody and Eric handled a mishap with the best customer service ever I purchased not only a new car but also one with an upgrade. I recommend both Cody and Eric 100% for any concerns or needs you may have with purchasing a new vehicle.
They always been good to me in the service department
Great experience
Great car and great service
I have bought my last vehicles from Franklin's. 4 from franklin chevrolet in somerset and 2 franklin dodge ram jeep somerset. I love the customer service from everyone in sales and in finance. I have always been treated great in both service departments. And that's why I have bought my last few cars and trucks from the franklin dealerships. Just a pleasant all around great experience.
Reliable and easy to get an appointment.
Love. Jeep produced you are a 1st class dealership. Joe and Dale are great
We love Nissan vehicles and was very impressed with the hospitality and courteous care that Kristian Gleason,, our saleman, made our purchase so easy and also Shane Poynter in financing we got outta there before the ice melted in my wifes tea !!! ,Excellent service and highly recommend Don Franklin Nissan.
Brandon Williams was our sales associate. He was super helpful and patient as he worked to find the perfect car for our family. He went above and beyond to make the experience as stress free and easy as possible.
My sales person Kristian Gleason was great to work with. He was helpful and respectful of my time without being pushy.
Cody was very helpful and answered all our questions promptly and honestly. He worked very hard to get us the terms we were comfortable with and made the whole process smooth and painless!
Honestly the best car buying experience I have ever had! Will be back for sure!