Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   August 1, 2022 — Rated 10 out of 10 by A.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar was our service advisor at Don Franklin CDJRF. When we called with a need he stepped up and met the challenge head-on. He found an opening that day, going above and beyond. Our vehicle was processed quickly and efficiently. He made sure everything was working and answered my questions clearly and precisely.

Report a concern   July 30, 2022 — Rated 10 out of 10 by S.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The buying experience with Don Franklin has been great the salesman are very knowledgeable of the product the financial team put together a very competitive package for the vehicle we were looking at actually beat other dealerships around the state in price point

Report a concern   July 30, 2022 — Rated 10 out of 10 by Bennie Alderdice Don Franklin CDJRF Sales Department
What do you like about our products and services?

Love jeeps and found one I couldn't live without. Was able to trade at a fair deal

Report a concern   July 30, 2022 — Rated 10 out of 10 by Cassandra Sparkman Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I've taken my car here a couple times, always friendly and I've never had a issue with them. Thanks guys and gals you're great and Chad is amazing!

Report a concern   July 30, 2022 — Rated 10 out of 10 by C.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The products are great quality and the staff go above and beyond to help make the buying experience positive!

Report a concern   July 30, 2022 — Rated 10 out of 10 by W.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have have good service and sales help there.

Report a concern   July 30, 2022 — Rated 10 out of 10 by M.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everybody was so helpful

Report a concern   July 29, 2022 — Rated 10 out of 10 by C.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You're focus on Happy Customers is Nice.

Report a concern   July 29, 2022 — Rated 10 out of 10 by Michael Coats Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was great, fast and friendly!!

Report a concern   July 29, 2022 — Rated 10 out of 10 by Aftin Spaw Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly workers… easy transaction. Logan manual went above and beyond for our family to find what we wanted. Tori withers in online sales is amazing too! Thank you again to don Franklin! You never fail our family

Report a concern   July 29, 2022 — Rated 10 out of 10 by David Southerland Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything

Report a concern   July 29, 2022 — Rated 9 out of 10 by S.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Price and service has always been good. The staff is friendly and seem like they want to help.

Report a concern   July 29, 2022 — Rated 10 out of 10 by R.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Employees are always knowledgeable about what there doing and why. Service never takes all day I’m usually In and out less than a hour.

Report a concern   July 29, 2022 — Rated 10 out of 10 by Tori Withers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They are perfect

Report a concern   July 28, 2022 — Rated 10 out of 10 by R.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Professional staff -

Report a concern   July 28, 2022 — Rated 9 out of 10 by Shawnda Dinsmore Don Franklin CDJRF Sales Department
What do you like about our products and services?

Just recently purchased a Ford F-150 for Don Franklin, Nissan. My salesman made the purchase a breeze. I would highly recommend him, Brandon Williams.

Report a concern   July 27, 2022 — Rated 10 out of 10 by Paul Stamper Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Gas mileage and nice vehicles and met a great salesman

Report a concern   July 27, 2022 — Rated 10 out of 10 by W.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everytime we have been to the dealership we have never had an issue. They have always been friendly and willing to do what they can to help.

Report a concern   July 26, 2022 — Rated 10 out of 10 by B & C Industries Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We were taken care of with the utmost care. Excellent help

Report a concern   July 25, 2022 — Rated 10 out of 10 by Mark Mckee Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Top notch service .. in and out timely.. Mr Stout ..Nathan I believe was extremely professional and friendly .. I went to Don Franklin Jeep Somerset and will always go to this dealership from now on ... Definitely will tell friends and family about the service they provide..

Report a concern   July 23, 2022 — Rated 10 out of 10 by Lauri Perry Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I trust taking my car to Don Franklin Nissan because I know the work will be done right. Associates are so knowledgeable and nice. The listen to your questions and concerns and find the best solution. Only place my car will go for service.

Report a concern   July 22, 2022 — Rated 10 out of 10 by Kelly Parsons Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service! Friendly! Extremely efficient!!

Report a concern   July 22, 2022 — Rated 10 out of 10 by Courtney Quesinberry Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Thanks for all the friendly help.

Report a concern   July 21, 2022 — Rated 10 out of 10 by Cindy New Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly and knowledgeable service

Report a concern   July 21, 2022 — Rated 10 out of 10 by D.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast professional

Report a concern   July 21, 2022 — Rated 10 out of 10 by D.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always taken care of!

Report a concern   July 20, 2022 — Rated 10 out of 10 by Darrell King Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Worked efficiently and very polite customer service representatives.

Report a concern   July 20, 2022 — Rated 10 out of 10 by Natasha Ortiz Don Franklin CDJRF Sales Department
What do you like about our products and services?

Chris is your go to! He set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Chris was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!

Report a concern   July 20, 2022 — Rated 10 out of 10 by V.A. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Good PEOPLE #1, Very pro and nice, always got right back with me, The dealership had that small town feel that I like and prefer!

Report a concern   July 20, 2022 — Rated 10 out of 10 by Lansford Lay Don Franklin CDJRF Sales Department
What do you like about our products and services?

I’ve purchased two vehicles, through Danny Sweet and Adam Bryant within the last two-three years. The first was a GMC All Terrain 2500 Duramax and now this 2019 Impala Premier. These two guys are great to work with but, tuff to move on price. Lol! They are both top notch salesmen and human beings. The automobiles on the dealership lot are nice, clean, and in good condition. I also like the dealership warranty that comes with most autos: 15year-500,000 miles. I’m sure you recover the warranty expense through the price of service work. Still the piece of mind is worth the price.
To sum it up, a great selection of autos on lot plus through the web, fair prices, and great staff make buying with Don Franklin a pleasurable experience.
Lana Lay


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