Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   July 30, 2025 — Rated 9 out of 10 by Kevin Justice Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Not a long wait

Report a concern   July 29, 2025 — Rated 10 out of 10 by Phillip Stiefel Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My sales person. I got teamed up with Seth and it was smooth sailing. Straight-forward, no pressure, knowledgeable, and informed. It was great working him.

The rest of the team was courtesies, quick, and did a great job doing final clean up on the car and getting us on the road. A great experience. And thanks for the full tank of gas!

Report a concern   July 29, 2025 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service dept got me back up and running. Some parts were on back order, but that was on mopar, not thr dealership

Report a concern   July 28, 2025 — Rated 10 out of 10 by K.Y. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Our experience was top notch!

Report a concern   July 28, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good product and very friendly service

Report a concern   July 28, 2025 — Rated 10 out of 10 by R.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The speed of the service & the car has been very reliable

Report a concern   July 28, 2025 — Rated 10 out of 10 by H.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

People that care

Report a concern   July 28, 2025 — Rated 10 out of 10 by Amanda Shelton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service was amazing! Cody Meece was a great salesman!

Report a concern   July 28, 2025 — Rated 10 out of 10 by Aaron Raider Don Franklin CDJRF Sales Department
What do you like about our products and services?

Adam is a great person. We appreciate his help so much. It was by far the fastest and best experience we have ever had at a dealership. You all have a great one in him.

Report a concern   July 28, 2025 — Rated 10 out of 10 by Amanda Bailey Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent customer service. Tyler was very knowledgeable honest and friendly.

Report a concern   July 28, 2025 — Rated 10 out of 10 by L.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was wonderful. In and out quickly and the employees were very attentive.

Report a concern   July 27, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Personal care

Report a concern   July 27, 2025 — Rated 10 out of 10 by H.J. Don Franklin CDJRF Sales Department
What do you like about our products and services?

They were very helpful

Report a concern   July 27, 2025 — Rated 10 out of 10 by Mark Slone Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional and great service.

Report a concern   July 27, 2025 — Rated 10 out of 10 by Pamela Bundy Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service people, clean waiting room. Service done right the first time.

Report a concern   July 27, 2025 — Rated 10 out of 10 by K.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Professional

Report a concern   July 27, 2025 — Rated 10 out of 10 by Charles Collins Don Franklin CDJRF Sales Department
What do you like about our products and services?

Sales were wonderful. I think you should give Spencer a raise at the Somerset, Don Franklin.

Report a concern   July 26, 2025 — Rated 9 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Price

Report a concern   July 26, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

No hassle service

Report a concern   July 26, 2025 — Rated 10 out of 10 by Delmer Evans Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great

Report a concern   July 26, 2025 — Rated 10 out of 10 by E.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always get prompt, courteous, quality service

Report a concern   July 26, 2025 — Rated 9 out of 10 by B.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

friendly staff they didn’t try and pressure me into buying

Report a concern   July 26, 2025 — Rated 10 out of 10 by Nicholas Samantha Johns Don Franklin CDJRF Sales Department
What do you like about our products and services?

great service and people all around

Report a concern   July 26, 2025 — Rated 10 out of 10 by J.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent and knowledgeable service

Report a concern   July 25, 2025 — Rated 10 out of 10 by Ronald Lucas Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Pleasant, easy to work with and quality work. Thank you! Ron Lucas

Report a concern   July 25, 2025 — Rated 10 out of 10 by P.O. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly and helpful staff!

Report a concern   July 25, 2025 — Rated 10 out of 10 by Carson Kramer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Spencer was very helpful and very quick about the whole process. Everyone was very nice and was one of the smoothest vehicle purchases i’ve had.

Report a concern   July 25, 2025 — Rated 10 out of 10 by Makayla Croley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My husband and I had an absolutely fantastic experience with our salesman, Spencer Laign. The entire buying process with Spencer helping us was smooth, stress-free, and genuinely enjoyable. Spencer blew us away with how knowledgeable, helpful, and refreshingly down to earth he was. He made the whole process feel effortless, we couldn’t have asked for better service!

He took the time to answer all of our questions with patience and clarity, never rushed us, and made sure we felt comfortable every step of the way. We got to leave the Don Franklin lot with a vehicle we love, but also total confidence in our purchase and peace of mind.

We’re seriously telling everyone — if you’re looking for top-tier service, go see Spencer!

Report a concern   July 25, 2025 — Rated 10 out of 10 by Scott Stroud Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great customer care. Aaron listened and was attentive to my needs and worked hard to find the right vehicle and the best price possible.

Report a concern   July 25, 2025 — Rated 10 out of 10 by Deborah Siegfried Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like taking my Dodge to a dealership for maintenance


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