Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   October 3, 2024 — Rated 9 out of 10 by Barbara Jarrells Don Franklin Somerset KIA Service
What do you like about our products and services?

I have been treated with respect and given good estimates on repairs and warranty information. They customer service employees have always been on the ball and my car given back tidied up ( no service paper or debris left in my car) The waiting area is comfortable and you have nice snacks if one should want one available. Good coffee also. Very important to me. LOL

Report a concern   October 3, 2024 — Rated 10 out of 10 by Lindsey Bowman Don Franklin Somerset KIA Sales
What do you like about our products and services?

The sales man, Chris Brandt from don franklin kia went above and beyond for me and my family. The car is awesome and just want I was looking for.

Report a concern   October 2, 2024 — Rated 10 out of 10 by Joyce Floyd Don Franklin Somerset KIA Service
What do you like about our products and services?

Very good customer service…Always very Helpful!

Report a concern   October 2, 2024 — Rated 10 out of 10 by H.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything was the way it was supposed to be and was very satisfied

Report a concern   October 1, 2024 — Rated 10 out of 10 by N.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Love everything so far about my 2024 Sportage. Service was quick and courteous.

Report a concern   September 30, 2024 — Rated 10 out of 10 by R.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Get it done in a timely manner

Report a concern   September 30, 2024 — Rated 10 out of 10 by B.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service

Report a concern   September 30, 2024 — Rated 9 out of 10 by M.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris & Davey were a great duo. The two worked their best to make my second purchase better than my first at Kia. They upgraded me into a new Telluride and even another kia too: They were very straight forward but also willing to see what they could do to help us.

Report a concern   September 30, 2024 — Rated 10 out of 10 by B.L.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very courteous nice and also informs you of what is going on.

Report a concern   September 30, 2024 — Rated 10 out of 10 by A.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Although I didn't get my Kia there, I love it. I did get an oul change and expection recently and I was very satisfied with the services I have recieved.

Report a concern   September 30, 2024 — Rated 10 out of 10 by Amy Price Don Franklin Somerset KIA Service
What do you like about our products and services?

Don Franklin KIA Somerset is superior to all others!

Report a concern   September 30, 2024 — Rated 10 out of 10 by A.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is always fast and very affordable. Staff are always friendly and great at keeping me informed.

Report a concern   September 30, 2024 — Rated 10 out of 10 by A.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Ryan Sutherland was amazing and listened to what I wanted and he was so patient and kind. I will definitely be back and will refer people.

Report a concern   September 30, 2024 — Rated 10 out of 10 by Amy Haynes Don Franklin Somerset KIA Service
What do you like about our products and services?

All the staff are always friendly. Tyler waited on me this time he got me in and out with my oil change in a timely manner.

Report a concern   September 30, 2024 — Rated 10 out of 10 by Chasity Brummett Don Franklin Somerset KIA Service
What do you like about our products and services?

Very reliable.

Report a concern   September 30, 2024 — Rated 10 out of 10 by F.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great showing of the vehicle and answer questions that I came up. Great price!

Report a concern   September 30, 2024 — Rated 10 out of 10 by Charlotte Garland Don Franklin Somerset KIA Sales
What do you like about our products and services?

The sales person, Christopher, was very knowledgeable about the products. He was kind and courteous, and he went out of his way to make my buying process, quicken easy..

Report a concern   September 30, 2024 — Rated 10 out of 10 by G.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Gentleman working in Parts department very helpful.

Report a concern   September 27, 2024 — Rated 10 out of 10 by Jerry Fletcher Don Franklin Somerset KIA Service
What do you like about our products and services?

Sales man Brian Nichols, and the service department where very helpful and fast to get things done.😊

Report a concern   September 26, 2024 — Rated 10 out of 10 by M.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and stand behind your purchase

Report a concern   September 26, 2024 — Rated 10 out of 10 by G.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great cars and fast service

Report a concern   September 26, 2024 — Rated 10 out of 10 by Daryl Padgett Don Franklin Somerset KIA Service
What do you like about our products and services?

Nice people

Report a concern   September 25, 2024 — Rated 10 out of 10 by H.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very quick, easy approval. Friendly staff. Extremely helpful in answering any questions I had. Explained everything perfectly.

Report a concern   September 25, 2024 — Rated 9 out of 10 by Walter Moore Don Franklin Somerset KIA Sales
What do you like about our products and services?

Willingness to work with their customers and go outta the way to make things possible. They have an overly friendly sales staff that go above and beyond to make you feel at home.

Report a concern   September 25, 2024 — Rated 10 out of 10 by C.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service

Report a concern   September 25, 2024 — Rated 10 out of 10 by Melissa Kidd Don Franklin Somerset KIA Sales
What do you like about our products and services?

I really loved being able to work a deal while not being there and having it delivered to my home.

Report a concern   September 25, 2024 — Rated 10 out of 10 by H.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Thorough inspections and great customer care

Report a concern   September 24, 2024 — Rated 10 out of 10 by S.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I highly recommend Don Franklin Kia Somerset. My salesman was top-tier.

Report a concern   September 24, 2024 — Rated 10 out of 10 by Delisa Wise Don Franklin Somerset KIA Sales
What do you like about our products and services?

I don't know about your products but I do know what service I received was awesome . A gentleman by the name of James waited on me and was awesome!! Thank you?!

Report a concern   September 24, 2024 — Rated 10 out of 10 by Brandy Marsillett Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very easy to work with and accommodating. Drove your vehicle all the way to our house!


Privacy Policy