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Customer Testimonials
That the people go above and beyond. They make sure they do what they can for you! Stanley is by far the best I’ve dealt with! I love going to him no matter what!
Awesome customer service! Great inventory of vehicles! Just overall great experience! Dani from the somerset ky store was a dream to work with!
George Brock made purchasing my 2025 KIA Sportage as smooth and easy as possible. He took what I said into consideration and found me the perfect vehicle. He was patient and always kind. He always greeted us with a smile and was quick to work with us. I won’t be purchasing a vehicle from anywhere else!!
Was a very easy experience from the minute I walked in the door. Ryan was excellent at assisting me with my needs.
Fast and friendly
Working with me to help absorb the negative equity in my trade in on the vehicle I wanted.
Everyone was nice and I was in and out in no time
Nice quick efficient and they do not try to push extra services on you, they simply inquire if you would like it
Products are super dependable, high quality, and great selection! Customer service at Don Franklin Kia is the best I’ve ever received, whether it’s from the service department or sales. Proud to be a returning customer and part of the Kia family.
They are hands on and ready to help you with everything they can
Dyllan Keith made the buying experience feel effortless, and explained everything so well, couldn’t thank him or the team at Kia enough!
I love my car and the service is always friendly
They always answer my questions.
GOOD SERVICE
Very fast and friendly service
Very friendly courteous, helpful i.
Very friendly, professional and fast service !! 10/10
Fast and friendly
Everyone is so friendly and helpful - every person I interacted with while my car was being serviced was kind and professional!
I love the great costumer service I received from Mr Record. He listened to my needs and wants and made it happen. He was so friendly to work with, I’ll definitely recommend him!
Good time wait
The products and service quality is exceptional. The staff is is incredible and they have the best customer service experience you could ask for.
The service dept is efficient and friendly. They got me in and out in a timely manner. I appreciate the way they explain what was done to my car.
Charles Wright best sales person I have ever worked with
Don franklin has always treated us very good. We have bought 7 vehicals from them. Max watson best salesman ive ever delt with in all my car buying experiences over the last 35 years. He will make a great sales manager or even general manager of the entire dealership.
Helped me in a timely manner. Presented himself with a very friendly and respectful manner.
Very polite and considerate of our problem. Helped in a timely manner
Max watson is the beat salesman ive ever worked with. Ive bought alot of vehicals in my 56 years.
Stand behind your word
Everyone was super nice.