- Phone: (606) 679-1177
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Customer Testimonials
Fast service
I enjoy the friendly atmosphere at Don Franklin Auto Group! I like that cars are affordable at Don Franklin.
Brian Nichols was awesome. He wasn’t pushy and was very courteous. I will be back because of Brian. I enjoyed working with him.
The young woman whom helped me buy my car was very polite. Manerable and very honest not pushy and so nice. She was a pleasure working with.
Mellisa cheek
The process of getting approved for a car loan was very easy. Our sales rep Max is always so helpful. He has managed to get us into 2 amazing vehicles. Any questions or concerns we have they are very attentive, even after they have made the sale. They have gained a lifetime customer.
Well they are friendly and help you anyway they can
Easy to navigate
Sasha Ard was amazing.
Gary was terrible, he needs interpersonal training, and would’ve cost you all a sale if it wasn’t for the excellent service Sasha provided.
They are great
Customer service was great they do what ever it takes to get you approved would recommend everybody to get there new vehicle
Service was great.Love the warranty on vehicle and Quality.
Lots to chose from.
YOUR SERVICE DEPARTMENT FINDS THE PROBLEM AND TRIES TO KEEP THE COST MINAMAL
Very friendly people helping you they get you in and out in a timely manner very nice place to do business with
The service I received was well above and beyond what I had anticipated. Everyone involved with the sale was polite, professional, and friendly. Any questions I had were answered completely and explained in a way that was easy to understand. The vehicle I purchased and all of its accessories were demonstrated to show the capabilities of said vehicle to its fullest extent. The overall experience of purchasing this vehicle was very supportive and professional and I would recommend this dealership to others for their car purchasing needs.
Everything was great Tyler in Service was very nice and helpful
They will work with you to get the best trade for your car plus they will give you a great deal on your new vehicle
Very caring and concerned. Kept me completely up to date on my service order and immediately made sure someone was taking care of my concerns! Highly recommend this dealership!
The workers were nice and efficient
Sales associate Shonda Brock (Somerset Ky) was everything you could hope for when looking to purchase a vehicle. I would give her a 30 out of 10.
great customer care!
Exceptional Customer service. I needed to repair my car while travelling from Canada.
You were so nice and efficient and didn’t take advantage of me.
I am forever grateful!
The whole process from start to finish was great. Very fast and painless.
Service is always very attentive and answer any questions Promptly.
Servic great
Quick response and quality parts
Fast, nice, clean.
Durable and built tough
Great service and love the product
I love the Mazda and can’t wait to see how far it takes me on adventures n future