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Customer Testimonials
I absolutely loved how friendly everyone was with me the day i was there!!!! Charles and Brandon are amazing they went above and beyond for me and my friend. I never would have thought I would have drove off in a brand new car but Charles and Brandon made that happen I’m so thankful for them! I will gladly try my best to send people that way!! Thank you so much
Service techs always take good care of me and answer any questions I have.
Quick and use of synthetic oil only differently a plus
Ur staff were family type people.
Cynthia was very kind
everybody i spoke to was very nice and respectful!
Customer service was the best very polite and helpful .
Friendly staff.
Super helpful crew!!
I am always treated with respect in the service department. They provide detailed information and answer any questions.
I also like that the salesman I first met with to plus years ago, still remembers me and discusses options with me whenever I’m there
Fast and easy
Customer service and Support from Sales Team
Excellent products and services
Fast, courteous service.
I have owned four Kia vehicles from Somerset Kia everyone has always been friendly and outgoing to me the service has been great for the most part of my experience with Kia
I always tell my friends and family get you a Kia you won't go wrong
My heart is Kia
Fast, friendly, honest and clean!!
Everyone was extremely friendly. It made my car buying experience very pleasant!
Great customer service and a very efficient service department!
Service department has great services
Fast, friendly, clean and honest!!
Very professional, and did an excellent job. Thank you.
You are fast and friendly.
They’re very friendly and their service is almost always quick.
My service appointment was very quick. Only took about an hour.
Straight up down to business. Do what ya say you’re going to do. 😊 Very Friendly an Not pushy.
Great service
I really like my 2019 KIA Sorento and the Don Franklin KIA service department has always provided great service. They are very good about answering any questions or concerns.
I was glad to see a woman sales rep. One that knew the business of cars, not just a pretty face.
Always very kind people when you show up to drop car off. Very professional also. Keeps you informed of its going to take longer than usual
The customer service that Max Kessler provided was exceptional. He was very knowledgeable about Kia and the vehicles. He made me feel comfortable and answered any questions I had when looking for a new vehicle. What I love about my 2025 Kia K5 is the tech savvy dashboard and the comfortable seating. I also love the Kia access option for quick starting on very hot or very cold days.