- Phone: (606) 679-1177
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Customer Testimonials
Staff is very friendly and explains what is going to happen as well as how long it is expected to take. If anything extra needs done, they inform me beforehand, instead of slapping me with surprise charges.
Professional and courteous
Everyone is friendly and location is clean and comfortable
Service was very quick. Staff was friendly ad courteous.
Fast and friendly, reasonable prices.
My salesman Chris was the best! Very friendly and nice!
Working family friendly
Shiv was an absolute angel! My kids were everywhere but he wasn’t bothered one bit by them. He sold me on a Kia Carnival (still gonna buy, just taking a minute!) and knew exactly where I was going with what I wanted!
Lots of option, knowledgeable, respectful, and friendly staff!
James was amazing! He made the process go very smoothly, explained everything perfectly, and was a great help!
Very professional
Don Franklin products and service are the best. Don Franklin employees treat customers like family.
Top notch quality on your products.
I can't say enough good things about our sales representative, Chris Staley. He was so kind and bent over backwards to help us get into a vehicle that will work with our budget. He was very professional. I have already put his name and KIA out there to anyone looking for a new vehicle.
Thank you!
The customer service was wonderful and we got the help we needed to find the perfect car for us
Loved the speed and courtesy of the staff. Our vehicle came out cleaner then when we got there.
We were treated very good they done everything they could to help us . Brandon Record was a great Salesman. I would highly recommend anyone to him for help on getting the vehicle. He is great. The gentleman that done are trade-in was really great too. He worked as hard as he could. Thank you all so much.
Great
Great quality cars for the price!
Very knowledgeable about the vehicles, the process was very quick, great service overall.
Very helpful and friendly
I like product but decided to buy from franklin family in columbia ky
Everything is wonderful !
Everything
I really enjoy dealing at don Franklin somerset kia, the people are very nice, they do everything they can to help you. I love the vehicles they have to choose from. From the first time I walked in their business, you could feel the freshness, I felt welcomed, nobody their pushing you to buy, i would recommend this place to everyone.
Service and dependability
I like how friendly everyone is.
They they did all they could to get me in the ride that I was looking at… even though I should’ve got… , But I was blessed that day.. because God said yes…
Great service and employees
The sales associate was helpful but not pushy. The vehicles are fabulous and there was a good selection.
Great selection of vehicles, great Customer service. Wiling to answer any and all questions