Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 12, 2024 — Rated 10 out of 10 by S.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get scheduled and employees are so courteous and service is done quickly and efficiently
Report a concern   October 12, 2024 — Rated 10 out of 10 by Diane Reynolds Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are nice
Report a concern   October 12, 2024 — Rated 10 out of 10 by Ben Durbin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease to schedule appointments. Ability to contact service department via text and updates provided in timely manner. Work completed quickly. Thank you so much
Report a concern   October 10, 2024 — Rated 10 out of 10 by G.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly people

Report a concern   October 10, 2024 — Rated 9 out of 10 by David Young Don Franklin Somerset GM Service Department
What do you like about our products and services?

They done a good job fixing my issue
Report a concern   October 10, 2024 — Rated 10 out of 10 by S.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Extremely fast service compared to the Bardstown store that I normally go to. Somerset store took about 45 mins for oil change, Bardstown store normally takes 3+ hours
Report a concern   October 10, 2024 — Rated 10 out of 10 by C.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast
Report a concern   October 10, 2024 — Rated 9 out of 10 by Michael Grigsby Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin Chevy Dealership excels in providing an outstanding customer service experience. From the moment you walk in, you're greeted with a warm and friendly atmosphere, where the staff genuinely prioritize your needs. Both Marc and Mike go above and beyond to ensure you feel valued and understood, making the entire car-buying or service process smooth and stress-free. Their team is knowledgeable, attentive, and always ready to answer any questions with patience and professionalism. They consistently deliver high-quality support that leaves you confident and satisfied with your decision.
Report a concern   October 10, 2024 — Rated 10 out of 10 by Jeff Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service my appointment was on time and price was quite far
Report a concern   October 10, 2024 — Rated 9 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality
Efficiency
Fair
Report a concern   October 10, 2024 — Rated 10 out of 10 by P.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Salesman was very good and service was satisfactory

Report a concern   October 10, 2024 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service Department is very quick to get my SUV in for my oil change and tire rotation. No problems or concerns!!
Thank you Don Franklin!!
Report a concern   October 10, 2024 — Rated 10 out of 10 by C.W.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service people are always real helpful, & nice. Timing is always good for regular service work, oíl changes & etc. Their qualty of work has always been good. GOOD JOB.
Report a concern   October 10, 2024 — Rated 10 out of 10 by Brian Harris Don Franklin Somerset GM Service Department
What do you like about our products and services?

Just great service
Report a concern   October 10, 2024 — Rated 9 out of 10 by J.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficiency

Report a concern   October 10, 2024 — Rated 10 out of 10 by Donald Duty Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Sales was great service wasn't.
Report a concern   October 10, 2024 — Rated 9 out of 10 by John Vanover Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service
Have bought 4 vehicles with Eon Franklin

Report a concern   October 9, 2024 — Rated 10 out of 10 by L.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

My grandson works there
Report a concern   October 8, 2024 — Rated 10 out of 10 by L.A. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Wonderful group of people
Always top notch!!
Report a concern   October 8, 2024 — Rated 10 out of 10 by Oscar Ritchie Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Nice and and fast and just good people
Report a concern   October 8, 2024 — Rated 10 out of 10 by D.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The finance guy is awesome😊
Report a concern   October 8, 2024 — Rated 10 out of 10 by Bennie Alderdice Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love GMC and salespeople are top shelf
Report a concern   October 8, 2024 — Rated 10 out of 10 by C.T. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Everything

Report a concern   October 8, 2024 — Rated 10 out of 10 by Latrina Perkins Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Manager and salesman Were impeccable!! Thank you
Report a concern   October 8, 2024 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful staff and willingness to work with customers.

Report a concern   October 8, 2024 — Rated 10 out of 10 by L.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service

Report a concern   October 7, 2024 — Rated 10 out of 10 by P.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The customer service. They go above and beyond to make sure the customer is satisfied

Report a concern   October 5, 2024 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is quick

Report a concern   October 5, 2024 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The guys at the check-in and check-out desks are great

Report a concern   October 5, 2024 — Rated 10 out of 10 by Manya Schlosser Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is very friendly!


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