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Customer Testimonials
Pleasant experience
Great service as always!
Professional advisors and experts in fixing problems with my vehicle
Great job!
Nice an fast service
Fast friendly service and I can count on them to keep my work van serviced properly and on the road. That’s crucial for my business
No problems
Try quick service. Arrived on time and my truck was taken back for service.
Always excellent service!!!!
Great, no complaints at all.
Always so prompt and courteous and very fast getting me in and out !
friendly and on time
Excellent customer service. Very convenient to schedule a service appointment online or via phone. Staff is always friendly.
Parts and service department people are very helpful and friendly.
Very pleased with my service work. I asked for comments (an inspection?) about components appearing to be needing attention in the near future (brakes, hoses, moving parts, etc.) I didn't get any of that. For a vehicle nearing 100k miles I know there are components needing attention.
Best dealership/service center in Kentucky vey pleased with the courteous and politeness of the employes definitely highly recommend
Figured out the problem.
Waiting for parts to come in to have fixed
The service department members are courteous and helpful.
Everything!
Great products and the best service
So quick and easy, comfortable waiting area, and a small play room for littles!
Wonderful people. Friendly,professional. Products are the best.
Everything was explained well and service was done professionally and quickly.
❤️ Excellent service!!!
Customer service is great. Prices are great. I do not go anywhere else.
Everyone in the service department was very nice and helpful.
R Welch
Very prompt super nice very thorough in checking out my vehicle
Nice people and good products
Very attentive and professional staff.
The sales team is second to none. The service department is the same. The parts department again the same. I have been doing business with Don Franklin for years now and their service and parts department is the only reason I chose to buy a truck from them recently. The sales team and manger are absolutely the best I have ever worked with. And when the time comes to buy another I will be at the Don Franklin store. Also when you buy from them make sure to check out their GAP program you can thank me later.