Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 21, 2024 — Rated 10 out of 10 by A.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They get it done in a timely manner

Report a concern   August 20, 2024 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

When my vehicle needs a routine service it doesn’t take all day waiting for it they get you in and out in a reasonable amount of time.

Report a concern   August 20, 2024 — Rated 9 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Curtiois staff
Report a concern   August 20, 2024 — Rated 10 out of 10 by Gerald Spradlin Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people that work there go above and beyond to help you
Report a concern   August 20, 2024 — Rated 10 out of 10 by Timothy Carpenter Don Franklin Somerset GM Service Department
What do you like about our products and services?

I bought my GMC Sierra 4 years ago and had the Don Franklin power train warranty. My transmission went out at 139,000 miles and they stood behind their warranty. Great service department and Sales team. I went to pick up my truck and traded for a new ine
Report a concern   August 20, 2024 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service

Report a concern   August 20, 2024 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly, knowledgeable & helpful answers all questions. Favorite place to take my car!
Report a concern   August 20, 2024 — Rated 10 out of 10 by Tyler Gregory Don Franklin Somerset GM Service Department
What do you like about our products and services?

I would like to see the brake issue resolved on the Silverado. It has become a major issue with me and others with the same model truck. I feel an attempted fix of the squeaky breaks is well deserved for loyal gm customers such as my self and many others. Thank you

Report a concern   August 20, 2024 — Rated 10 out of 10 by Karen Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and quick

Report a concern   August 20, 2024 — Rated 10 out of 10 by Rodney Casada Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people are super nice and quality is great.

Report a concern   August 20, 2024 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Because they have General Motors products and they last and also if you’re vehicle has a problem they will take time to tell you

Report a concern   August 20, 2024 — Rated 10 out of 10 by Kenneth Sneed Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and prompt service

Report a concern   August 20, 2024 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love the customer service. People are great!!!
Report a concern   August 20, 2024 — Rated 9 out of 10 by N.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Close and convenient. Did have to wait a little longer this time.

Report a concern   August 20, 2024 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt service and staff is very helpful

Report a concern   August 20, 2024 — Rated 10 out of 10 by Joey Robinson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Best service team in the company

Report a concern   August 20, 2024 — Rated 10 out of 10 by French Wilson Don Franklin Somerset GM Service Department
What do you like about our products and services?

You guys do a heck of a job
Report a concern   August 20, 2024 — Rated 10 out of 10 by D.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is very professional and very friendly service. Great group of service writers and technicians. Service managers are very helpful in making sure you are satisfied with your servuce
Report a concern   August 20, 2024 — Rated 10 out of 10 by R.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service manager was very helpful resolving my problem.

Report a concern   August 20, 2024 — Rated 10 out of 10 by R.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful people and sevice
Report a concern   August 17, 2024 — Rated 10 out of 10 by T.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Products are good. Service is good, but when I was in for service they didn’t check the air in my tires because I had 2 that were low and when I left they were still low.
Report a concern   August 17, 2024 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and good service writers and service was good by tech
Report a concern   August 16, 2024 — Rated 10 out of 10 by D.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Bet nice. And listen to me
Report a concern   August 15, 2024 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything‘s good
Report a concern   August 15, 2024 — Rated 10 out of 10 by A.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Reliable and good service and the best products.
Report a concern   August 15, 2024 — Rated 10 out of 10 by C.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like salesman Matthew Patterson. He is the GOAT!!
Report a concern   August 15, 2024 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

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Report a concern   August 15, 2024 — Rated 10 out of 10 by Ralph Hall Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very fast service.

Report a concern   August 15, 2024 — Rated 10 out of 10 by Teri Gilreath Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always so nice and efficient. Comfortable waiting area. Prompt in getting your vehicle serviced and back on the road!
Report a concern   August 15, 2024 — Rated 10 out of 10 by Sandra Statom Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service! Great family company !
Been with the Franklin Family since 1998!

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