Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 17, 2024 — Rated 10 out of 10 by Jerry Gardner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fair price & fast service. Service writer was good.

Report a concern   October 17, 2024 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Manufacturer parts and service

Report a concern   October 17, 2024 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your staff is friendly and knowledgeable. Your service is top notch and quick.
Report a concern   October 16, 2024 — Rated 10 out of 10 by A.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   October 16, 2024 — Rated 10 out of 10 by Stephen Brock Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very easy to work with to schedule services, and very efficient with the time I spend at the dealership. Last visit I had recall work , an oil change and tire rotation, and it only took 1 hour from the time I walked in till I return to my vehicle. Thanks for your professional.
Report a concern   October 16, 2024 — Rated 10 out of 10 by Jerry Privett Don Franklin Somerset GM Service Department
What do you like about our products and services?

I appreciate that Don Franklin has a great service department that takes great care of my vehicles.

Report a concern   October 16, 2024 — Rated 10 out of 10 by Cynthia Burkett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent customer service

Report a concern   October 16, 2024 — Rated 10 out of 10 by S.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

You took care of my issue as soon as you could
Report a concern   October 16, 2024 — Rated 10 out of 10 by Tobi Lewis Don Franklin Somerset GM Service Department
What do you like about our products and services?

They did there job.
Report a concern   October 16, 2024 — Rated 9 out of 10 by C.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and easy process

Report a concern   October 16, 2024 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like Don Franklin service department because they are fast with getting my car in for regular service appointments . Their staff is always friendly and helpful.
Report a concern   October 15, 2024 — Rated 10 out of 10 by Johnny Smith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very great place!
Report a concern   October 15, 2024 — Rated 10 out of 10 by E.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Like the customer service
Report a concern   October 15, 2024 — Rated 10 out of 10 by John Vanover Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

friendly service folks and great produts
Report a concern   October 15, 2024 — Rated 9 out of 10 by B.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff is friendly and the wait time was short

Report a concern   October 15, 2024 — Rated 10 out of 10 by B.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to schedule appointment, quick service while at dealership

Report a concern   October 15, 2024 — Rated 10 out of 10 by Buddie Slone Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I found the truck I needed and was treated well.
Report a concern   October 15, 2024 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

My husband and I are both Chevy fans and
Don Franklin always has a good selection of the what we are looking for or they manage to get find it at one of their other locations.

Report a concern   October 15, 2024 — Rated 10 out of 10 by Kasey Parks Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I loved my entire experience there. They were so kind and helpful and really made everything as easy as they could fur us. So much we got two vehicles in one day.

Report a concern   October 14, 2024 — Rated 10 out of 10 by Timothy Crouch Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is very professional.Treats us like family, we LOVE Marc Anderson! He's the best. He is not only our car guy but our friend!
Report a concern   October 13, 2024 — Rated 10 out of 10 by Debbie Gander Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your staff are the best ... always smiling, friendly and courteous!!! The work is always done well and promptly!!
Report a concern   October 12, 2024 — Rated 10 out of 10 by R.V. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   October 12, 2024 — Rated 10 out of 10 by Mark Passwater Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good quaility work, helpful, and friendly. Always a pleasure to deal with them. -

Report a concern   October 12, 2024 — Rated 10 out of 10 by V.D. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Don Franklin had what I wanted at a price I could afford.

Report a concern   October 12, 2024 — Rated 10 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

always call and keep us updated Thats nice always friendly
Report a concern   October 12, 2024 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Chevy parts and know how
Report a concern   October 12, 2024 — Rated 10 out of 10 by S.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get scheduled and employees are so courteous and service is done quickly and efficiently
Report a concern   October 12, 2024 — Rated 10 out of 10 by Diane Reynolds Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are nice
Report a concern   October 12, 2024 — Rated 10 out of 10 by Ben Durbin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease to schedule appointments. Ability to contact service department via text and updates provided in timely manner. Work completed quickly. Thank you so much
Report a concern   October 10, 2024 — Rated 10 out of 10 by G.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly people


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