Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   November 8, 2024 — Rated 10 out of 10 by Joshua Collins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is friendly and the service work is quick.

Report a concern   November 8, 2024 — Rated 10 out of 10 by Marty Lindsley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick to schedule and discounted parts.
Report a concern   November 7, 2024 — Rated 10 out of 10 by Helen Foster Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very satisfied with the service
Report a concern   November 7, 2024 — Rated 10 out of 10 by J.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Done in good time!
Report a concern   November 7, 2024 — Rated 10 out of 10 by R.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Brandon
Report a concern   November 7, 2024 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The staff is courteous and professional! Plus, waiting time is never very long.. appreciate this department!
Report a concern   November 6, 2024 — Rated 10 out of 10 by Michael Kissee Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast friendly service as always
Report a concern   November 6, 2024 — Rated 10 out of 10 by J.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service..
Report a concern   November 6, 2024 — Rated 10 out of 10 by Reggie Stringer Don Franklin Somerset GM Service Department
What do you like about our products and services?

Effecient
Report a concern   November 6, 2024 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service and very fair price

Report a concern   November 6, 2024 — Rated 10 out of 10 by S.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service and Friendly people

Report a concern   November 6, 2024 — Rated 10 out of 10 by W.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They do what they say in timely manner. No surprises.

Report a concern   November 5, 2024 — Rated 10 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I check my e-mail for importance. I never use it unless necessary.....
Report a concern   November 5, 2024 — Rated 10 out of 10 by G.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was quick, everyone i interacted with was curious and informative.
Report a concern   November 4, 2024 — Rated 10 out of 10 by A.A. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Our Salesman Marc Anderson is the BEST! He goes above and beyond for us every time! We will not buy a vehicle without going through him!

Report a concern   November 2, 2024 — Rated 10 out of 10 by Gary Gambrel Don Franklin Somerset GM Service Department
What do you like about our products and services?

You back your warranty without any hesitation, and that speaks for its self!
Report a concern   November 1, 2024 — Rated 10 out of 10 by Walter Jenkins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of making appointments for service. Service was completed correctly and on time. I was able to get service for my truck scheduled within a reasonable time. Staff was knowledgeable and courteous. Bought my first truck from Don Franklin and very satisfied.
Report a concern   November 1, 2024 — Rated 10 out of 10 by G.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service

Report a concern   November 1, 2024 — Rated 9 out of 10 by Daniel Phillips Don Franklin Somerset GM Service Department
What do you like about our products and services?

Personnel and pricing
Report a concern   November 1, 2024 — Rated 10 out of 10 by B.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Outstanding customer focus of the Service Department team! Demonstration of technical knowledge, thoroughness, and clear communication is consistent each time I bring my vehicle in for service work. I highly recommend this Don Franklin team!
Report a concern   October 31, 2024 — Rated 10 out of 10 by Jackie Cummins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is very courteous and always get my vehicle back in a timely manner really appreciate these guys
Report a concern   October 31, 2024 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The staff is always friendly and the products are of good quality.

Report a concern   October 31, 2024 — Rated 10 out of 10 by William Caudill Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I like the people that are not pushy or rude, good down to earth folks. My wife had a Hyundia that we got serviced at Don Franklin and we got great service,

Report a concern   October 31, 2024 — Rated 9 out of 10 by Ronnie Hawk Don Franklin Somerset GM Service Department
What do you like about our products and services?

The speedy getting no work done and they do an excellent job and they have a Fair fair price
Report a concern   October 30, 2024 — Rated 10 out of 10 by W.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and timeliness.
Report a concern   October 29, 2024 — Rated 10 out of 10 by B.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional people
Report a concern   October 29, 2024 — Rated 10 out of 10 by K.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I had my first oil change on my 2025 Equinox and they mentioned they service was exceptional.

Report a concern   October 29, 2024 — Rated 10 out of 10 by P.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department crew is amazing.
So helpful and kind.

Report a concern   October 29, 2024 — Rated 10 out of 10 by A.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice n get the job done
Report a concern   October 29, 2024 — Rated 10 out of 10 by C.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and reliable


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