Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 18, 2024 — Rated 10 out of 10 by A.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly ,Excellent service.
Report a concern   October 18, 2024 — Rated 10 out of 10 by Roy Harris Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department is very good and dependable on the time they tell you. And Justin Tilley is a good service personnel.
Report a concern   October 17, 2024 — Rated 10 out of 10 by E.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Coupon and awesome service!!
Report a concern   October 17, 2024 — Rated 10 out of 10 by M.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice, don’t have to wait too long and have fixed issues without any problems.
Report a concern   October 17, 2024 — Rated 10 out of 10 by George Wilson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly smile .
Report a concern   October 17, 2024 — Rated 10 out of 10 by Randall Yancey Don Franklin Somerset GM Service Department
What do you like about our products and services?

Honest and reasonable prices. Outstanding team of people.

Report a concern   October 17, 2024 — Rated 10 out of 10 by R.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

All the guys are so great family to me
Report a concern   October 17, 2024 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have never had a car with the such a strange kind of a battery. I wanted to make sure it was done right so I brought it to the dealership. My only complaint is I had to wait 2 weeks to get it done.
Report a concern   October 17, 2024 — Rated 10 out of 10 by H.L. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

They were courteous and professional and didn’t pressure me into the buying process.
Report a concern   October 17, 2024 — Rated 9 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

On time prompt
Report a concern   October 17, 2024 — Rated 10 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was great and quick, done a great job
Report a concern   October 17, 2024 — Rated 10 out of 10 by Carol Spaw Don Franklin Somerset GM Service Department
What do you like about our products and services?

Benny Duck makes sure my vehicle is running perfect before I bring it home.He needs a raise in pay.Please give him one.
Report a concern   October 17, 2024 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are very courteous and efficient

Report a concern   October 17, 2024 — Rated 10 out of 10 by Lesa Martin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Tyler is an amazing customer service associate. He is so helpful and knowledgeable about explaining the maintenance that is due and is very accommodating. The Chevy dealership in Somerset is class A.

Report a concern   October 17, 2024 — Rated 9 out of 10 by L.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always courtesy,and good service

Report a concern   October 17, 2024 — Rated 10 out of 10 by Mike Winget Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people in your service department, especially Justin, are very helpful and accommodate your needs. Service is completed in a reasonable time and you are on your way. Price is based on industry standards so you do not feel you were taken advantage of and that is fair.
Report a concern   October 17, 2024 — Rated 10 out of 10 by R.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were friendly, had the part in stock and fixed my problem in 1.5 hours.
Report a concern   October 17, 2024 — Rated 10 out of 10 by Brenda Bailey Don Franklin Somerset GM Service Department
What do you like about our products and services?

All salesmen are nice and when you need something done to your vehicle they pretty fast getting you in
Report a concern   October 17, 2024 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service was very fast and efficient. The employees very helpful.
Report a concern   October 17, 2024 — Rated 10 out of 10 by Doris Hellard Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service has always been great very friendly and helpful..

Report a concern   October 17, 2024 — Rated 10 out of 10 by Buddie Slone Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service and friendly people.
Report a concern   October 17, 2024 — Rated 10 out of 10 by N.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It’s good

Report a concern   October 17, 2024 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly quick service. Justin tiller is a top notch professional service representative. Highly recommend Justin.

Report a concern   October 17, 2024 — Rated 10 out of 10 by John Engle Don Franklin Somerset GM Service Department
What do you like about our products and services?

A lot of staff at Chevrolet garage they really take care of you when you go there
Report a concern   October 17, 2024 — Rated 10 out of 10 by Larry Dobson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service personal has been great to work with. My partner Mike and I are very pleased.

Report a concern   October 17, 2024 — Rated 10 out of 10 by Carla Looney Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great experience

Report a concern   October 17, 2024 — Rated 9 out of 10 by P.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt!

Report a concern   October 17, 2024 — Rated 10 out of 10 by Dwight Murphy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very good !

Report a concern   October 17, 2024 — Rated 10 out of 10 by Edward Glover Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have delt with one other Don Franklin in Somerset probably bought 10 new cars off them and I said I would never be back because of their service department but when we went to Don Franklin Chevrolet it was a totally different experience they were all friendly and will to help Joe cummins does a fantastic job
Report a concern   October 17, 2024 — Rated 10 out of 10 by Edward Jones Don Franklin Somerset GM Service Department
What do you like about our products and services?

I recently had transmission problems and needed a replacement transmission. The cost of such a repair would normally be tremendous, but fortunately I was covered by Don Franklin’s powertrain warranty. The team at Don Franklin Chevrolet in Somerset replaced the damaged transmission and even replaced other faulty items at no additional cost to me, other than the agreed upon deductible. I have received nothing but grade A customer service from this dealership. I have owned several vehicles over the years and this has been the most enjoyable vehicle ownership experience so far. I plan to return to this dealership for all of my automotive needs. This business has earned my trust and respect. I know my family will be safe on the road as long as I have my vehicle serviced here.


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