Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   July 1, 2025 — Rated 10 out of 10 by L.H. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Blake was wonderful, would definitely work with him again!

Report a concern   July 1, 2025 — Rated 10 out of 10 by L.G.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Timely service!

Report a concern   June 30, 2025 — Rated 9 out of 10 by M.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and fast service.

Report a concern   June 29, 2025 — Rated 10 out of 10 by S.K. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

People were pretty nice and helped me out a lot

Report a concern   June 29, 2025 — Rated 10 out of 10 by D.R. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Easy to work with and very helpful!

Report a concern   June 29, 2025 — Rated 10 out of 10 by Marshall Garrett Don Franklin Russell Springs Service
What do you like about our products and services?

Service department spent considerable time following up on my warranty ! They ensured everything was completed in a timely manner at a reasonable cost. I really appreciate their work Thanks again Marshall

Report a concern   June 28, 2025 — Rated 10 out of 10 by Vanessa Garr Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone is absolutely professional and I never have to worry about my truck being serviced any other way than, correctly.

Report a concern   June 28, 2025 — Rated 10 out of 10 by Donna Jackson Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Service was great love my car thanks Brandon roy

Report a concern   June 28, 2025 — Rated 10 out of 10 by C.S. Don Franklin Russell Springs Service
What do you like about our products and services?

I get oil change and it’s quick and easy.

Report a concern   June 28, 2025 — Rated 10 out of 10 by D.R. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

You all listen and are very helpful with finding exactly what you would want in a vehicle and are very nice people!

Report a concern   June 23, 2025 — Rated 10 out of 10 by W.K. Don Franklin Russell Springs Service
What do you like about our products and services?

My 2024 canyon, also the sales and service personnel have treated me very well

Report a concern   June 23, 2025 — Rated 10 out of 10 by A.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Quality of products, helpful, friendly and convenient.

Report a concern   June 22, 2025 — Rated 10 out of 10 by C.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Don Franklin is a great friendly place to get service work done. The staff is great they get you in and out fast. Reasonable price for the service.

Report a concern   June 22, 2025 — Rated 10 out of 10 by Nelda Crews Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Friendly and will bring it to you

Report a concern   June 22, 2025 — Rated 10 out of 10 by R.Y. Don Franklin Russell Springs Service
What do you like about our products and services?

Work done in a timely manner, thanks.

Report a concern   June 22, 2025 — Rated 10 out of 10 by J.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Great staff! Very friendly staff!

Report a concern   June 22, 2025 — Rated 10 out of 10 by D.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly staff, quick and reliable service

Report a concern   June 21, 2025 — Rated 10 out of 10 by E.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Close to where I live

Report a concern   June 19, 2025 — Rated 9 out of 10 by D.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Dependable

Report a concern   June 19, 2025 — Rated 10 out of 10 by D.K. Don Franklin Russell Springs Service
What do you like about our products and services?

Both Luke and Scottie at the service desk are super friendly and helpful. The service on my vehicle is always done well.

Report a concern   June 15, 2025 — Rated 10 out of 10 by A.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Your people and service

Report a concern   June 14, 2025 — Rated 10 out of 10 by Clara Johnson Don Franklin Russell Springs Service
What do you like about our products and services?

Scottie & Luke

Report a concern   June 14, 2025 — Rated 10 out of 10 by A.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Best service

Report a concern   June 14, 2025 — Rated 10 out of 10 by D.M. Don Franklin Russell Springs Service
What do you like about our products and services?

The service was very good and professional so thank

Report a concern   June 14, 2025 — Rated 10 out of 10 by Jackie Eads Don Franklin Russell Springs Service
What do you like about our products and services?

I love everything about the service. I have been a long time customer of Don Franklin and never have received anything but the best service. From sales to the service department, Don Franklin has always meet my needs. Great customer satisfaction!! ❤️

Report a concern   June 10, 2025 — Rated 10 out of 10 by B.M. Don Franklin Russell Springs Service
What do you like about our products and services?

The staff was very attentive and knowledgeable. Very easy to deal with and always had time for questions.

Report a concern   June 10, 2025 — Rated 10 out of 10 by B.S. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

The car is super nice and Scottie was very helpful in finding my daughter a car at a reasonable price

Report a concern   June 10, 2025 — Rated 10 out of 10 by J.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendliness and quality

Report a concern   June 10, 2025 — Rated 10 out of 10 by James Bridgeman Don Franklin Russell Springs Service
What do you like about our products and services?

Does a good job,friendly and I've been dealing with them several years.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Sandra Johnson Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly, not along wait I just feel better getting in to my car and know it’s been serviced from people who do a great job I tell all my friends about how good don Franklin is to deal with couldn’t ask for better people


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