Customer Testimonials
The service writers, service manager, and service technicians at Don Franklin in Russell Springs are all very knowledgeable professionals. The team has assisted me and my family with our new GMC vehicles and we are very pleased with our experiences. Thank you.
You had a large selection of different makes and models of used cars in the type of car we were looking for. That gave us the opportunity to compare the size, comfort, and features of them so we could make the right choice for our needs. We were also able to test drive them and we found the perfect car for us.
Your salesman, Blake Miller, was easy to talk to and we felt comfortable while negotiating the price. We appreciated not feeling pressured into buy this car and feel like we got a fair deal on it.
The service techs always call me by name, and take the time to explain the procedures completed during my appointment. They are also ready to give suggestions when asked.
Fast and nice people
Good customer service there..
The people
Fast and professional service.
Service staff is always awesome!!
The service is great
Friendly, fast, efficient, and knowledgeable staff are the reason I drive to Don Franklin in Russell Springs
Lance, Justin and Alvie are very professional and have great communication skills. I like that!
Luke and Scottie are always so helpful. There's another fella but i haven't learned his name yet.
Fast and reliable service.
Friendly service . Very respectful.
Warranty, stand by your word.
Friendly. Quick
Customer service in service dept!!
Well they fixed my truck where Don Franklin in somerset acted like they could care less. Ive bought my last vehicle that I will buy from Don Franklin cause the way I got treated in somerset
The service manager is the man and always helps me out in a pinch
Blake from Don Franklin Russell springs has always been fair and honest with me about purchasing a vehicle and that’s what keeps me coming back. I appreciate that he takes the time to take care of me and my family
Very fast very professional!!
Good courteous service
The guys that run the service department at the Russell Springs location are such kind and helpful people.
Scottie and Luke are great up front. They are always friendly and very helpful! Ive never had any issues with any part of getting my car serviced.
Luke is always friendly and knowledgeable and will explain things in detail.
It believe the did a good job.i prefer my name not be used thanks
We liked the professional and friendly staff. They greeted us. We told them what we wanted and needed. They worked with us to get the vehicle for us. Special thanks to Blake. he did a great job.
Great customer service!
Service quick and professional
Great service great people